Business Details
About
Mexican Restaurant
Chipotle Rt. 23 North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
696 reviews
5 stars
308
4 stars
170
3 stars
64
2 stars
45
1 star
109
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including small portions, overcooked items, and instances of foodborne illness.
Service Issues
Many reviews highlighted poor service, including long wait times, unacknowledged customers, and rude staff behavior.
Cleanliness
The dining area was often described as dirty, with unclean tables and a lack of attention to sanitation.
Inconsistency
There were numerous complaints about inconsistent portion sizes and missing items in orders, particularly for online pickups.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
- SVSanjay VermaNov 8, 20251.0Worst service.
- EMEDWARD McGuinnessOct 25, 20251.0Lunch and your OUT OF All Choices except STEAK! Talk about Bad Planning!
- KWKate WilliamsOct 17, 20251.0Terrible experience. The amount of food given was ridiculous, why pay for such little portions. They gave me a little bit of Barbacoa meat, not a ton of rice (about less than a cup or half cup), then flooded my bowl with sour cream, cheese, and salsa. Gave me a pinch of lettuce, and gave me black beans that were not properly drained. It was disgusting. Too wet to eat, and the portions were too small. I was served by a young girl with reddish hair.
- JMJonas McDonaldOct 7, 20252.0Walked in to get our food of which we pre ordered. Stood there 5 minutes without being acknowledged. Another customer waiting got tired and went around the corner to get his bag himself, so I did the same. Got our food, and it was what we ordered just none of any of the extras we ordered. Not the first time. Ridiculous.
- EFEugene FrostOct 1, 20252.0My frustration with Chipotle employees is growing. I am very disappointed with the amount of lettuce given for salads. This sounds like a ridiculous thing to be disappointed about, but when you receive 6 little pieces of lettuce in your online order. You’re basically being ripped off. As far as I’m concerned I deserve a replacement. This has happened too many times now to be an “accident” or coincidence. So my overall rating is 2 stars. This is only because half the job was done correctly.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Rt. 23 North in Powell, OH?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Rt. 23 North offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Powell, Ohio?
It is located at 8695 Owenfield Dr, Powell, OH 43065.
Can I order Chipotle meals online or through an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food and ingredients does Chipotle Mexican Grill serve at this location?
They serve customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
How can I contact Chipotle Mexican Grill at Rt. 23 North?
You can call them at +1 740-657-8355 or email oh.0470.rt23north@chipotle.com.
What nearby food options are available close to Chipotle Mexican Grill in Powell?
Nearby food options include Smashburger (burger restaurant), Subway (sandwich shop), Hot Chicken Takeover (chicken restaurant), Ruby Tuesday (burger restaurant), Dickeys Barbecue Pit (barbecue restaurant), Marco's Pizza (pizza and Italian), White Castle (fast food burgers), and Wendy's (burger restaurant).
Are there nearby entertainment or retail spots around Chipotle Mexican Grill?
Yes, nearby entertainment and retail spots include GameStop video game store and arcade, High Park Center, Batteries Plus Bulbs retail store, and sports facilities like Just Hoops By Shoot-A-Way gym and sports venue.
What other convenient services can I find near Chipotle in Powell?
Nearby services include Huntington Bank and KeyBank for financial needs, Walmart Pharmacy and Walmart Grocery Pickup and Delivery for shopping, as well as health and wellness options like HealthSource Chiropractic and Progressive Wellness.