Chipotle Mexican Grill

3.7
700 reviews
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About

Mexican Restaurant
Chipotle Rt. 23 North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8695 Owenfield Dr, Powell, OH
43065, United States

Hours

Reviews

3.7
700 reviews
5 stars
309
4 stars
171
3 stars
64
2 stars
45
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including small portions, overcooked items, and even food safety concerns such as food poisoning.

Service Issues

Numerous reviews highlighted poor service, including long wait times, unacknowledged customers, and rude staff.

Cleanliness

Several customers noted that the dining area was dirty and not well-maintained.

Inconsistent Experience

While some customers praised the food and service, many others expressed frustration over inconsistent experiences, particularly with online orders.
  • CA
    C. E. Farley (AlwaysThinking)
    Nov 25, 2025
    1.0
    I order in store and everything is great, management I see working hard every morning. I order online and they skimp on everything like pansies, won't do it to your face though. Everytime. I'm going in store for now on.
  • KJ
    Kurdistan Jawdat
    Nov 24, 2025
    1.0
    Second time I came to this location there food was not prepared the beans burnt the food was not good at all I came right out the guy in front came right out after me
  • SV
    Sanjay Verma
    Nov 8, 2025
    1.0
    Worst service.
  • EM
    EDWARD McGuinness
    Oct 25, 2025
    1.0
    Lunch and your OUT OF All Choices except STEAK! Talk about Bad Planning!
  • KW
    Kate Williams
    Oct 17, 2025
    1.0
    Terrible experience. The amount of food given was ridiculous, why pay for such little portions. They gave me a little bit of Barbacoa meat, not a ton of rice (about less than a cup or half cup), then flooded my bowl with sour cream, cheese, and salsa. Gave me a pinch of lettuce, and gave me black beans that were not properly drained. It was disgusting. Too wet to eat, and the portions were too small. I was served by a young girl with reddish hair.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Rt. 23 North in Powell, OH?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill at Rt. 23 North offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.