Wendy's

3.8
595 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2528 Gallia Street, Portsmouth, OH
45662, United States

Hours

Reviews

3.8
595 reviews
5 stars
245
4 stars
165
3 stars
93
2 stars
30
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, freshness, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rudeness from staff and long wait times.

Cleanliness

Some customers noted that the restaurant was clean, while others reported hygiene issues.

Staff Friendliness

Feedback was mixed regarding staff friendliness; some employees were praised for their helpfulness, while others were described as rude.

Order Accuracy

A significant number of customers experienced problems with incorrect orders or missing items.
  • EE
    Ed Ellis
    Nov 5, 2025
    1.0
    Placed an online order the wait in the drive thru was 25 mins and their drive is not one you can get out of once you’re in it . The service is absolutely awful
  • DR
    Della Runyon
    Oct 13, 2025
    4.0
    Food was luke warm but tasted good.
  • SY
    Steven Young
    Sep 5, 2025
    5.0
    Great people
  • MH
    Melissa H
    Aug 6, 2025
    5.0
    Great and fastest i e been able to get through a drive thru in years!
  • BT
    Bret Terry
    Jul 30, 2025
    1.0
    Not sure what is going on here but service has taken a dive. Our company came in to eat and we were at the register for 15-20 minutes before we decided to leave. They never said anything just kept doing drive thrus and doordash but ignored the walk-ins. The one person who ordered had to get a refund because he waited even longer.

Frequently Asked Questions About Wendy's

Is Gallia St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.