Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food temperature, freshness, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rudeness from staff and long wait times.
Cleanliness
Some customers noted that the restaurant was clean, while others reported hygiene issues.
Staff Friendliness
Feedback was mixed regarding staff friendliness; some employees were praised for their helpfulness, while others were described as rude.
Order Accuracy
A significant number of customers experienced problems with incorrect orders or missing items.
EE
Ed Ellis
Nov 5, 2025
1.0
Placed an online order the wait in the drive thru was 25 mins and their drive is not one you can get out of once you’re in it . The service is absolutely awful
DR
Della Runyon
Oct 13, 2025
4.0
Food was luke warm but tasted good.
SY
Steven Young
Sep 5, 2025
5.0
Great people
MH
Melissa H
Aug 6, 2025
5.0
Great and fastest i e been able to get through a drive thru in years!
BT
Bret Terry
Jul 30, 2025
1.0
Not sure what is going on here but service has taken a dive. Our company came in to eat and we were at the register for 15-20 minutes before we decided to leave. They never said anything just kept doing drive thrus and doordash but ignored the walk-ins. The one person who ordered had to get a refund because he waited even longer.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Portsmouth, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Portsmouth, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 354-1313.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Gallia St Wendy’s serve breakfast?
Yes, this Wendy’s location in Portsmouth, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2528 Gallia Street, Portsmouth, OH?
The drive-through is open daily from 5:30 AM to 1:00 AM.
Is Wendy's at Gallia Street currently open?
Yes! This location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
Can I order Wendy's food through a mobile app?
Yes, you can order through the Wendy's app available on the Apple App Store or via their website order.wendys.com.
What payment options are accepted at Wendy's Gallia Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Gallia Street serve breakfast meals?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's website, mobile app, and posted in-store. Crew members can assist you in finding it.
What nearby fast food options are close to Wendy's on Gallia Street?
Nearby fast food restaurants include Taco Bell, McDonald's, Little Caesars Pizza, and Jim Dandy Drive In. These provide alternative dining options if you're exploring the area.
Are there any nearby grocery stores close to Wendy's for convenient shopping?
Yes, Save A Lot, Family Dollar, Big Lots, ALDI USA, and Clark's Pump-N-Shop are nearby, making it convenient to shop before or after your meal.
What nearby amenities could help customers visiting Wendy's on Gallia Street?
Nearby gas stations like Speedway, bp, and Dash Thru Convenience Store, along with services like Express Oil Change & Tire Engineers and LibertyX Bitcoin ATM, offer convenience for customers before or after dining.