Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about cold, burnt, or improperly prepared items.
Staff Friendliness
Several reviews highlighted friendly and helpful staff, with specific praise for individual employees.
Cleanliness and Maintenance
Mixed feedback on cleanliness; some noted improvements while others mentioned dirty conditions and maintenance issues.
Drink Quality
Customers expressed dissatisfaction with the quality of drinks, citing issues like watered-down flavors and incorrect orders.