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McDonald's

3.7
(1460 reviews)

Business Details

4587 Old Scioto Trl, Portsmouth, OH
45662, United States
(740) 353-2127
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4587 Old Scioto Trl, Portsmouth, OH
45662, United States

Hours

Reviews

3.7
1,460 reviews
5 stars
549
4 stars
358
3 stars
283
2 stars
94
1 star
176

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service, with customers often required to wait long periods for their food.

Food Quality

Several customers noted that the food was often cold or not prepared correctly.

Staff Behavior

Mixed feedback on staff behavior, with some praising friendliness while others reported rudeness and poor management.
  • JR
    Justin “420TagzGaming” Reed
    Jan 29, 2026
    2.0
    They literally didn't put chicken on my chicken sandwich smh
  • EV
    Ezra Veach
    Jan 10, 2026
    1.0
    I found a literal chewed piece of human nail in my bacon egg and cheese bagel. Absolutely disgusting
  • EO
    Erik Osborne
    Dec 26, 2025
    3.0
    This is a bit and miss thing. Sometimes they do it perfect. Other times I can't order a plain chicken sandwich without getting a breakfast burrito at lunch instead.. Staff really can make a difference
  • DR
    Diane Rose
    Dec 25, 2025
    1.0
    Doesn't matter if you have 1 item or 5 items They NEVER get it right. The French fries are always Luke warm and old.
  • NV
    Nikki Virgin
    Dec 19, 2025
    3.0
    I stopped in to get food while in hometown. While I was there the cashier at the front counter you could tell was high on something. I overheard the manager talking about sending her home and how she was supposed to be in recovery. I really hate to see someone dealing with that especially after losing my mother to addiction. It's sad that this is a occurrence in a town where I grew up.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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