Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,442 reviews
5 stars
545
4 stars
355
3 stars
279
2 stars
92
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often requiring them to pull aside for their orders, which detracted from the fast food experience.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers expressing frustration over receiving the wrong items or missing food.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or old food, particularly fries.
Customer Experience
While some reviews praised friendly staff, others noted rude service and poor management, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and concerns about food handling practices.
- TRTim RawlinsNov 11, 20255.0Kind service
- JJJames JensenOct 29, 20251.0Seems that you ALWAYS have too pull aside and wait 5-10 minutes every time.
- TMTrent McgareyOct 15, 20251.0You can count on them to get the order wrong. Every time. Honestly it's my fault. I don't order much so it wouldn't take a 30 seconds to look and see things missing. But also I'm don't order much so the chances should be slim not guaranteed.
- GBGarrett BoydOct 11, 20255.0Stopped in to grab a quick bite service was awesome food was excellent everything was to order.
- TCThe CochransOct 7, 20251.0Sick to death of being pulled over to wait 10+ minutes on fast food. How is it slower now than it was 20 years ago?
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Portsmouth, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 11:00 PM.
During what hours can I order delivery from McDonald's in Portsmouth?
Delivery is available daily from 5:00 AM to 10:00 PM.
What delivery and pickup options does this McDonald's offer?
McDonald's offers delivery and curbside pickup services.
What payment methods are accepted at McDonald's Portsmouth location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi is available at this McDonald's location.
Are there any hotels near McDonald's where I can stay while traveling?
Yes, Super 8 and Super 8 by Wyndham Portsmouth are nearby hotels you can consider.
What nearby shops could I visit near McDonald's in Portsmouth?
Nearby you can find Dollar General for discount shopping and 84 Lumber for hardware and building supplies.
Which nearby automotive services are close to McDonald's Portsmouth?
There are several automotive-related services nearby including Glockner Chevrolet, Glockner Body Shop, Quality Car & Truck Rentals, and Glockner Heavy Truck Service Center.