Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,454 reviews
5 stars
545
4 stars
358
3 stars
282
2 stars
93
1 star
176
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with customers often having to wait 10-20 minutes for their food.
Food Quality
There were numerous complaints about food being cold, old, or not prepared correctly, particularly fries.
Customer Service
While some customers praised the friendliness of the staff, others reported rude behavior and poor management.
Dining Experience
The dining area was described as uninviting and poorly maintained, contributing to a negative overall experience.
- EVEzra Veach2 days ago1.0I found a literal chewed piece of human nail in my bacon egg and cheese bagel. Absolutely disgusting
- EOErik OsborneDec 26, 20253.0This is a bit and miss thing. Sometimes they do it perfect. Other times I can't order a plain chicken sandwich without getting a breakfast burrito at lunch instead.. Staff really can make a difference
- DRDiane RoseDec 25, 20251.0Doesn't matter if you have 1 item or 5 items They NEVER get it right. The French fries are always Luke warm and old.
- JAJoshua AdamsDec 21, 20254.0No drink fountain was weird, im used to getting my own refill at least. Big mac came with way too much lettuce. Also way too open, could use more seating
- NVNikki VirginDec 19, 20253.0I stopped in to get food while in hometown. While I was there the cashier at the front counter you could tell was high on something. I overheard the manager talking about sending her home and how she was supposed to be in recovery. I really hate to see someone dealing with that especially after losing my mother to addiction. It's sad that this is a occurrence in a town where I grew up.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Portsmouth, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 11:00 PM.
During what hours can I order delivery from McDonald's in Portsmouth?
Delivery is available daily from 5:00 AM to 10:00 PM.
What delivery and pickup options does this McDonald's offer?
McDonald's offers delivery and curbside pickup services.
What payment methods are accepted at McDonald's Portsmouth location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi is available at this McDonald's location.
Are there any hotels near McDonald's where I can stay while traveling?
Yes, Super 8 and Super 8 by Wyndham Portsmouth are nearby hotels you can consider.
What nearby shops could I visit near McDonald's in Portsmouth?
Nearby you can find Dollar General for discount shopping and 84 Lumber for hardware and building supplies.
Which nearby automotive services are close to McDonald's Portsmouth?
There are several automotive-related services nearby including Glockner Chevrolet, Glockner Body Shop, Quality Car & Truck Rentals, and Glockner Heavy Truck Service Center.