Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,637 reviews
5 stars
585
4 stars
400
3 stars
332
2 stars
154
1 star
166
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, especially when asked to pull forward, impacting their overall experience.
Staff Friendliness
While some reviews highlighted friendly staff, others noted rudeness and a lack of customer service skills.
Food Quality
The food was generally described as fresh and well-made, but there were complaints about cold items and inconsistent quality.
Cleanliness and Maintenance
The restaurant was often noted as clean, but there were concerns about the maintenance of equipment, such as soda machines.
- JHjayce helton5 days ago1.0wouldn’t refund my order after mess up on separate order
- ALAshley LoreNov 12, 20255.0They are always very friendly and are very good at getting food out prompt,curtious,and are very nice and last longer than other brands that are she inxñmxc gm m. My ú³
- FCFenton CourtneyNov 6, 20254.0I got breakfast here, and it was good, my only complaint is even when I thanked everyone that I had interaction with and told them that I pray that they have a great day, they all looked like deer in headlights, and said little to nothing, but the food and service was on point.
- SNSandy NickelNov 3, 20251.0I get iced caramel iced coffee there almost everyday with extra caramel. I am tired of paying for something so nasty I can’t drink it. The recipe is right there for them to follow but they don’t. I have to throw it away today it is so bad. So strong no caramel flavor. I pay for extra caramel so I can make sue to taste it but NO it is awful. Teach employees!!!
- JRJess RichardsOct 29, 20252.0Come here almost daily after work. My order is wrong 25% of the time and apparently they call me "that Mexican guy" I'm not even Mexican I'm native American and I'm not a guy 😭 I know I'm ugly but damn
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's in Portsmouth, OH is open from 5:00 AM to 10:00 PM every day of the week.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM to 12:00 PM at this Portsmouth location.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM. You can order online through their delivery URL.
What food ordering apps can I use with this McDonald's?
You can order via the McDonald's App available on both Apple App Store and Google Play Store, or use the online ordering link provided.
What payment options are accepted at this McDonald's?
The location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available as one of the pickup and delivery options.
What services does this McDonald's offer to enhance customer experience?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
How can nearby places like Clark's Pump-N-Shop and BP gas stations assist customers visiting McDonald's?
Customers can fuel their vehicles at nearby Clark's Pump-N-Shop and BP stations before or after dining at McDonald's, making it convenient for combined errands.
Are there other fast food options near this McDonald's?
Yes, nearby fast food restaurants include Taco Bell, Wendy's, Jim Dandy Drive In, and Little Caesars Pizza for alternative dining choices.
What nearby places of interest could I visit before or after dining at McDonald's?
You can visit the Vern Riffe School, Scioto County Board of DD, or enjoy shopping at Big Lots and Save A Lot, all close to the McDonald's location.