Customers frequently reported slow service, especially in the drive-thru, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed it while others found it poorly prepared or unsatisfactory.
Staff Attitude
Staff demeanor varied, with some customers noting friendly service, while others experienced rudeness or confusion.
Cleanliness
Concerns were raised about cleanliness and hygiene, with some customers reporting unsanitary conditions.
Value for Money
Customers expressed mixed feelings about the pricing, with some finding it high for the quality received.
JG
Jerrod Griffith
3 days ago
5.0
Clean bathroom lobby no wait
JC
Joshua Conley
Nov 2, 2025
1.0
Upon my visit, my friend had ordered a strawberry milkshake. The strawberries were too chunky couldn’t even get them through the straw. My blizzard was so runny that it was running out of the cup as the dude had turned it upside down. This is a horrible treat experience. And the sad part is I love Dairy Queen ice cream but from this point on I’ll just start going to Walmart buying my ice cream and making my own. This was the most horrible experience I’ve ever had in my life.
HB
HeatherDawn Bryan
Oct 9, 2025
5.0
Our orders were correct, hot, and quick
CT
Charity Taylor
Oct 7, 2025
5.0
My favorite place 2 eat!!
MG
Michael Greene
Sep 10, 2025
1.0
I ordered a large Blizzard with extra what I got was the worst ice cream desert that I have ever paid for. I ordered 5 different Blizzards and every one was made very poorly.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Portsmouth, OH?
Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it stays open until 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1607 Chillicothe St, Portsmouth, OH, 45662-3477, United States.
What types of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treat, Chicken Strip Basket, Grillburger®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru or mobile ordering services?
Yes, they offer drive-thru service as well as mobile ordering and rewards via their app.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, it is family-friendly and welcomes children, making it a good place for kids.
Can I order food online from Dairy Queen Grill & Chill for pickup?
Yes, you can place an order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/15070/.
Are there other restaurants near Dairy Queen Grill & Chill where I can find more dining options?
Yes, nearby are Penn Station East Coast Subs, Buffalo Wild Wings, Ollie's Burgers and BBQ, and Bob Evans which offer a variety of dining options such as sandwiches, wings, barbecue, and American cuisine.
What nearby entertainment options can I visit before or after eating at Dairy Queen Grill & Chill?
You can visit Portsmouth Cinemas, a local drive-in theater, for movie entertainment near Dairy Queen.
Are there any nearby services that can help if I need a rental car while visiting Dairy Queen Grill & Chill?
Yes, Enterprise Rent-A-Car is located nearby, providing convenient car rental services.
What is the best way to get exclusive deals at Dairy Queen Grill & Chill?
Download the Dairy Queen app to access exclusive deals and mobile rewards.