Customers frequently reported slow service, especially in the drive-thru, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others found them poorly prepared or unsatisfactory.
Staff Attitude
Staff friendliness varied, with some customers noting positive interactions while others experienced rudeness or indifference.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, impacting overall satisfaction.
Cleanliness
Concerns were raised about cleanliness and hygiene in the restaurant, with some customers describing unsanitary conditions.
JC
Joshua Conley
Nov 2, 2025
1.0
Upon my visit, my friend had ordered a strawberry milkshake. The strawberries were too chunky couldn’t even get them through the straw. My blizzard was so runny that it was running out of the cup as the dude had turned it upside down. This is a horrible treat experience. And the sad part is I love Dairy Queen ice cream but from this point on I’ll just start going to Walmart buying my ice cream and making my own. This was the most horrible experience I’ve ever had in my life.
HB
HeatherDawn Bryan
Oct 9, 2025
5.0
Our orders were correct, hot, and quick
CT
Charity Taylor
Oct 7, 2025
5.0
My favorite place 2 eat!!
MG
Michael Greene
Sep 10, 2025
1.0
I ordered a large Blizzard with extra what I got was the worst ice cream desert that I have ever paid for. I ordered 5 different Blizzards and every one was made very poorly.
GB
Garrett Boyd
Jul 27, 2025
4.0
We stopped in here to get the kids Ice Cream on the way home from a fishing trip with the kiddos. A little slow but it was good Ice Cream.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Portsmouth, OH?
Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it stays open until 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 1607 Chillicothe St, Portsmouth, OH, 45662-3477, United States.
What types of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treat, Chicken Strip Basket, Grillburger®, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru or mobile ordering services?
Yes, they offer drive-thru service as well as mobile ordering and rewards via their app.
Is Dairy Queen Grill & Chill a family-friendly restaurant?
Yes, it is family-friendly and welcomes children, making it a good place for kids.
Can I order food online from Dairy Queen Grill & Chill for pickup?
Yes, you can place an order for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/15070/.
Are there other restaurants near Dairy Queen Grill & Chill where I can find more dining options?
Yes, nearby are Penn Station East Coast Subs, Buffalo Wild Wings, Ollie's Burgers and BBQ, and Bob Evans which offer a variety of dining options such as sandwiches, wings, barbecue, and American cuisine.
What nearby entertainment options can I visit before or after eating at Dairy Queen Grill & Chill?
You can visit Portsmouth Cinemas, a local drive-in theater, for movie entertainment near Dairy Queen.
Are there any nearby services that can help if I need a rental car while visiting Dairy Queen Grill & Chill?
Yes, Enterprise Rent-A-Car is located nearby, providing convenient car rental services.
What is the best way to get exclusive deals at Dairy Queen Grill & Chill?
Download the Dairy Queen app to access exclusive deals and mobile rewards.