Dairy Queen Grill & Chill

4.1
551 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1607 Chillicothe St, Portsmouth, OH
45662-3477, United States

Hours

Reviews

4.1
551 reviews
5 stars
261
4 stars
160
3 stars
69
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, leading to frustration.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others found them poorly prepared or unsatisfactory.

Staff Attitude

Staff friendliness varied, with some customers noting positive interactions while others experienced rudeness or indifference.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, impacting overall satisfaction.

Cleanliness

Concerns were raised about cleanliness and hygiene in the restaurant, with some customers describing unsanitary conditions.
  • JC
    Joshua Conley
    Nov 2, 2025
    1.0
    Upon my visit, my friend had ordered a strawberry milkshake. The strawberries were too chunky couldn’t even get them through the straw. My blizzard was so runny that it was running out of the cup as the dude had turned it upside down. This is a horrible treat experience. And the sad part is I love Dairy Queen ice cream but from this point on I’ll just start going to Walmart buying my ice cream and making my own. This was the most horrible experience I’ve ever had in my life.
  • HB
    HeatherDawn Bryan
    Oct 9, 2025
    5.0
    Our orders were correct, hot, and quick
  • CT
    Charity Taylor
    Oct 7, 2025
    5.0
    My favorite place 2 eat!!
  • MG
    Michael Greene
    Sep 10, 2025
    1.0
    I ordered a large Blizzard with extra what I got was the worst ice cream desert that I have ever paid for. I ordered 5 different Blizzards and every one was made very poorly.
  • GB
    Garrett Boyd
    Jul 27, 2025
    4.0
    We stopped in here to get the kids Ice Cream on the way home from a fishing trip with the kiddos. A little slow but it was good Ice Cream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Portsmouth, OH?

Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it stays open until 10:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 1607 Chillicothe St, Portsmouth, OH, 45662-3477, United States.