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Arby's

4.0
(595 reviews)
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Business Details

1202 Chillicothe St, Portsmouth, OH
45662, United States
(740) 353-8226
http://www.arbys.com/locations/us/oh/portsmouth/1202-chillicothe-st/store-5985
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1202 Chillicothe St, Portsmouth, OH
45662, United States

Hours

Reviews

4.0
595 reviews
5 stars
268
4 stars
167
3 stars
89
2 stars
29
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted problems with order accuracy and slow service, particularly in the drive-thru.

Cleanliness

There were complaints about the cleanliness of the dining area and restrooms, with some customers noting unsanitary conditions.

Staff Attitude

While some customers praised the friendliness of the staff, others reported unprofessional behavior and rudeness from employees.
  • JT
    J T (Traveler)
    6 days ago
    1.0
    We got the $7.99 box that was a mistake, what they show on ads,is not what you get, what you get is no more than $299 worth of food, I can't believe a restaurant that is so inconsistent is still in business people should get tired of being robbed by these places and stop eating there,that is false advertisement, the ads that say we have the meats,it should be we have very little meats
  • DD
    Dondon
    Feb 12, 2026
    4.0
    Food was very good and staff is laidback amf hospitable.
  • BR
    Brinlee Royster
    Dec 26, 2025
    4.0
    They did not give me my barbecue sauce even though i said could i get some
  • HH
    Hazal Hodge
    Dec 4, 2025
    3.0
    They was very nice very helpful. Didn't have to wait long in line for food was fresh
  • DM
    David Maynard
    Nov 29, 2025
    5.0
    The service is so amazing and Amber is one of the sweetest human beings I have ever met.Blue is also amazing. They're politeness an accuracy with my orders are above and beyond any other restaurant I have ate at .
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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