Arby's

4.0
591 reviews
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Business Details

1202 Chillicothe St, Portsmouth, OH
45662, United States
(740) 353-8226
http://www.arbys.com/locations/us/oh/portsmouth/1202-chillicothe-st/store-5985
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1202 Chillicothe St, Portsmouth, OH
45662, United States

Hours

Reviews

4.0
591 reviews
5 stars
267
4 stars
166
3 stars
88
2 stars
28
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Feedback on food quality was inconsistent; while some enjoyed fresh and delicious meals, others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, with some customers noting dirty floors and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications, leading to dissatisfaction.

Pricing Concerns

Customers expressed concerns about high prices relative to the quality and quantity of food received, with some feeling that the value was lacking.
  • BR
    Brinlee Royster
    Dec 26, 2025
    4.0
    They did not give me my barbecue sauce even though i said could i get some
  • HH
    Hazal Hodge
    Dec 4, 2025
    3.0
    They was very nice very helpful. Didn't have to wait long in line for food was fresh
  • DM
    David Maynard
    Nov 29, 2025
    5.0
    The service is so amazing and Amber is one of the sweetest human beings I have ever met.Blue is also amazing. They're politeness an accuracy with my orders are above and beyond any other restaurant I have ate at .
  • EG
    Edwin Gaines
    Nov 12, 2025
    3.0
    Did you stick my taste pretty good. It’s hard to go wrong with our view has been around for so long.
  • JJ
    Joe Jones
    Oct 18, 2025
    5.0
    Arby's rules great place under construction right now I believe s
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