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Brand Certified

Arby's

3.9
(602 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
61 Se Catawba Rd, Port Clinton, OH
43452, United States

Hours

Reviews

3.9
602 reviews
5 stars
276
4 stars
157
3 stars
85
2 stars
24
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly cooked food, leading to dissatisfaction.

Service Issues

Many reviews highlighted rude staff, long wait times, and incorrect orders, indicating a significant decline in customer service.

Management Concerns

Feedback suggests poor management practices, including staff training and operational efficiency, contributing to negative experiences.

Inconsistent Experience

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.
  • KE
    Kara Edwards
    Feb 25, 2026
    1.0
    We had the worst meal from Arby's! My husband picked up 2 Big Hawaiian Fish Sandwiches, potato cakes and drinks. First, the potato cakes tasted like they were fried in old oil so they were awful. Then the fish sandwiches...absolutely horrible! I spit out my first bit. Super fishy and off tasting. My husband took one bit and it went in the garbage. I even dumped my awful tasting tea. A waste of $22.00!
  • DG
    Daniel Guerra
    Feb 17, 2026
    4.0
    Roast beef was a little dry but good. I asked for #2 combo and didn't get my fries
  • T2
    The Atari 2600
    Feb 15, 2026
    1.0
    This place fell off. Bad food, high prices, bad attitude. This location in particular. If you don't believe me read the other reviews. I recommend supporting some of the locally owned restaurants in the area. Prepare for a generated blanket response to this review.
  • ER
    Elijh Radosevich
    Feb 8, 2026
    3.0
    In general there just seemed to be a lack of care with who they had working there. Food was subpar at best. Don't bother getting the brisket meal. Missed half the ingredients meant to be on it.
  • CM
    Cary Myers
    Jan 12, 2026
    2.0
    The food was cold, the fries, the sandwiches, all cold. They gave us old stock, not fresh.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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