Arby's

4.0
597 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
61 Se Catawba Rd, Port Clinton, OH
43452, United States

Hours

Reviews

4.0
597 reviews
5 stars
276
4 stars
156
3 stars
84
2 stars
23
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor service, including long wait times and incorrect orders.

Food Quality

Many reviews highlighted cold food, incorrect orders, and inconsistent quality, with some items being stale or poorly prepared.

Management Concerns

Feedback indicated a decline in management effectiveness, with suggestions for retraining staff and improving customer service.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on certain occasions.
  • SK
    Shawn Kiefer
    Dec 26, 2025
    1.0
    Everything we ordered was cold! Ordered a roast beef sandwich without the bun and they put it in a Styrofoam container with lettuce. When I explained to them that it was just suppose to be meat only the lady stated when you order without a bun that is how it comes. She then proceeds to pick up the meat and brush off the shredded lettuce and put the meat into another container. The condiments dispenser was totally out of everything. I would NEVER eat at this location ever again! A total waste of $50.56. Whoever the lady was she was signed in as Michael on the receipt.
  • BA
    Baikey Adam
    Dec 23, 2025
    1.0
    Placed a mobile order online and sandwich was almost completely pink on the inside I ordered the cheesy burger… and they also gave me cold stale fries not curly or warm
  • KG
    Katie Glovinsky
    Dec 22, 2025
    1.0
    Supposed to open at six…7:05 still not open! If you’re not going to be open at the time At 6 AM and then try changing the time at your restaurant and on your website. This is such a pathetic place anymore Filled with pathetic workers
  • KS
    Kenneth Swain
    Dec 19, 2025
    3.0
    They mixed curly fries with crinkled fries we didn't want curly fries
  • MM
    Meghen Matta
    Nov 22, 2025
    4.0
    We are local stopped going a few years ago because of. Poor service but took a chance tonight and everything was wonderful. If there's New Management or a new crew, good job to all.