Food Quality
Numerous customers reported receiving cold, stale, or improperly cooked food, leading to dissatisfaction.
Service Issues
Many reviews highlighted rude staff, long wait times, and incorrect orders, indicating a significant decline in customer service.
Management Concerns
Feedback suggests poor management practices, including staff training and operational efficiency, contributing to negative experiences.
Inconsistent Experience
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.