Dairy Queen Grill & Chill

3.7
282 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3044 Center Rd, Poland, OH
44514-2158, United States

Hours

Reviews

3.7
282 reviews
5 stars
128
4 stars
59
3 stars
29
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the burgers and ice cream, but some reported issues with freshness and incorrect orders.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders, leading to customer dissatisfaction.

Cleanliness

The restaurant's cleanliness was inconsistent, with some customers noting dirty tables and concerns about the restroom facilities.

Staff Friendliness

While some customers praised the friendly staff, others reported rude interactions, particularly with management.

Overall Experience

Mixed reviews indicate that while some customers had positive experiences, many expressed frustration with service and food quality, suggesting a need for improvement.
  • FS
    Frank Spellman
    Nov 11, 2025
    1.0
    So got two blizzard or 1/3 blizzard the rest was just vanilla ice cream sad
  • PS
    Patrick Stewart
    Oct 20, 2025
    5.0
    I go there for the food because they cook it there and is real meat. They have a backyard bacon burger that is absolutely delicious.
  • II
    iVjH
    Sep 29, 2025
    5.0
    This place probably serves the same ingredients as any other grill and chil DQ, but everything is magnitudes better here. They care to provide good quality food and service and it shows. This is the only one I will go to
  • FO
    Fred Owens
    Sep 26, 2025
    5.0
    I haven’t been to a DQ for a while. Came in for their chicken strips. These were really good, better than I remembered. The best part was the staff. These were the friendliest group of people I’ve run across in a really long time. Thank you DQ!!
  • ZO
    zach & olivia
    Aug 7, 2025
    1.0
    I came to this Dairy Queen in the drive through which made I add doesn’t have lights to their menu outside it was dark I couldn’t read the menu. I get to the window she puts lids on the blizzards and hands them to me. She does not put them in a bag. No silverware or napkins. Then I get home to find out they used the Sunday lids. So when I popped it off the ice cream went flying everywhere.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I expect at Dairy Queen Grill & Chill in Poland, OH?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, and DQ Cakes.

What are the operating hours of Dairy Queen Grill & Chill at 3044 Center Rd?

The Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:30 PM.