Arby's

4.1
298 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3255 Center Rd, Poland, OH
44514, United States

Hours

Reviews

4.1
298 reviews
5 stars
153
4 stars
69
3 stars
44
2 stars
14
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported rude or inattentive staff, with some experiencing long wait times for assistance.

Food Quality

Feedback on food quality was mixed; while some enjoyed the freshness and taste, others received cold or improperly prepared items.

Cleanliness

There were serious concerns about cleanliness, particularly regarding employee hygiene practices in the restroom.

Speed of Service

Customers noted that service speed varied, with some experiencing quick service while others faced delays.

Overall Satisfaction

Despite some negative experiences, many customers expressed loyalty and enjoyment of the food, particularly the roast beef and gyros.
  • SP
    SailbrettHD PC
    Dec 30, 2025
    5.0
    I went through the drive through like 10 minutes ago; i asked for arbys sauce with my meal, and they asked how many packets i would like. I said "like 2 or 3 please" and when the worker walked away i thought to myself that i shouldve asked for 4 cuz 3 isnt gonna cut it. I get home and there are 4 in my bag! I know this sounds like a joke but this legit improved my day. Im adding a photo of the sauces. Im sorry Ms.Worker i didnt catch your name but you had pink nail polish and you are a hero. You were also very nice taking my order but the sauce maters much more to my big back.
  • JP
    john petrovich
    Nov 4, 2025
    1.0
    If I could give a 0 I would ordered $27 of food didn't get my potato cakes with the combo I paid for called the store the girl was extremely rude said we only have 2 employees I'm not gonna waste time on you over some missing potato cakes. This place is a joke dont eat there you get cheated out of what you pay for and then treated like shit when you call.00000000000000000000 stars
  • AS
    Ash Smith
    Oct 31, 2025
    5.0
    This is my favorite Arbys, we moved to Poland in 2011 and it has been my favorite since.
  • JJ
    JR
    Aug 29, 2025
    4.0
    The food is always fresh and good but the 'hot' sandwiches are never warm enough.
  • TF
    Tania Figueroa
    Aug 18, 2025
    4.0
    The flavor of food is Awesome 👌. But the price is unfair when you compare the ingredients into the sandwich. The people attending in the drive thru are nice.