Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, including yelling and condescending attitudes.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
While some customers enjoyed the food, there were complaints about cold, undercooked, or poorly prepared items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.
Drive-Thru Efficiency
Several customers praised the speed and efficiency of the drive-thru service, especially during busy hours.
PC
phillip collins
Jan 16, 2026
1.0
Sat in the drive with no response from anyone after they were supposed to be open. If you are saying you open at 5am then take orders. Will not be coming here for breakfast again. Other peoples time shouldn’t be wasted by those who can perform simple service
MF
Mangolicious Fruit
Jan 13, 2026
1.0
Ai is the root of evil. I hate talking to a machine rather then a person. Please remove it Wendy's I actively avoid Wendy's now because of the AI
JC
Jered Cox
Jan 13, 2026
1.0
I had a really unpleasant experience at this Wendy’s today. An employee had just mopped the floor and instead of politely asking customers to wait or guiding people safely, he loudly yelled at me for walking where I was supposed to go. There was no clear signage or cones, and I wasn’t being reckless—I was just trying to get to the counter.
The tone was aggressive, embarrassing, and completely unnecessary, especially in front of other customers. I understand wanting to keep the floor clean, but there’s a professional and respectful way to handle that. Yelling at customers is not it.
This made the whole visit uncomfortable and made me not want to come back. Customer service should be about helping people, not snapping at them.
JM
Jason Miller
Jan 7, 2026
4.0
The food was normal to above average. The staff was very friendly with good service.
BC
Bill “flavorfulbbq” Carpenter
Dec 29, 2025
4.0
This store is the modern contemporary dining room. While clean, Roomy and inviting...the staff acted as if we were a burden and treated us quite coldly. We had a large group and did Cary in food from a neighboring restaraunt but each of us also order food and vecerages there. There were no other guests in the room. I even tried to have a conversation with the manager reasuring him we would clean up after ourselves etc. Still very cold to tge point of being rude.
What are the drive-thru hours for Wendy's at 7310 Sr 161 in Plain City, OH?
The drive-thru is open from 5:00 AM to midnight Monday through Friday, and from 7:00 AM to midnight on Saturdays and Sundays.
Is this Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are available at this Wendy's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or by using the Wendy's mobile app.
Does this Wendy's location have a drive-thru, and can I dine in?
Yes, this location offers a drive-thru and dine-in service for your convenience.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on Wendy's website, mobile app, and in-store nutrition posters for each menu item.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby you can visit Tim Hortons for coffee, Tropical Smoothie Cafe for smoothies, or City Barbeque for barbecue dining.
Are there useful services nearby Wendy's at 7310 Sr 161, Plain City?
Yes, nearby services include the Costco Gas Station for refueling, Chase ATM for banking needs, and Dublin Green Family Dental for dental care.
What shopping options are available near Wendy's in Plain City?
Shopping nearby includes Dublin Green Shopping Center, T.J. Maxx & HomeGoods for home goods and apparel, and Costco Wholesale for bulk shopping.
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