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Wendy's

3.8
(873 reviews)

Business Details

7310 Sr 161, Plain City, OH
43064, United States
(614) 733-0679

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7310 Sr 161, Plain City, OH
43064, United States

Hours

Reviews

3.8
873 reviews
5 stars
380
4 stars
210
3 stars
117
2 stars
58
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including yelling and condescending attitudes.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

While some customers enjoyed the food, there were complaints about cold, undercooked, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions.

Drive-Thru Efficiency

Several customers praised the speed and efficiency of the drive-thru service, especially during busy hours.
  • PC
    phillip collins
    Jan 16, 2026
    1.0
    Sat in the drive with no response from anyone after they were supposed to be open. If you are saying you open at 5am then take orders. Will not be coming here for breakfast again. Other peoples time shouldn’t be wasted by those who can perform simple service
  • MF
    Mangolicious Fruit
    Jan 13, 2026
    1.0
    Ai is the root of evil. I hate talking to a machine rather then a person. Please remove it Wendy's I actively avoid Wendy's now because of the AI
  • JC
    Jered Cox
    Jan 13, 2026
    1.0
    I had a really unpleasant experience at this Wendy’s today. An employee had just mopped the floor and instead of politely asking customers to wait or guiding people safely, he loudly yelled at me for walking where I was supposed to go. There was no clear signage or cones, and I wasn’t being reckless—I was just trying to get to the counter. The tone was aggressive, embarrassing, and completely unnecessary, especially in front of other customers. I understand wanting to keep the floor clean, but there’s a professional and respectful way to handle that. Yelling at customers is not it. This made the whole visit uncomfortable and made me not want to come back. Customer service should be about helping people, not snapping at them.
  • JM
    Jason Miller
    Jan 7, 2026
    4.0
    The food was normal to above average. The staff was very friendly with good service.
  • BC
    Bill “flavorfulbbq” Carpenter
    Dec 29, 2025
    4.0
    This store is the modern contemporary dining room. While clean, Roomy and inviting...the staff acted as if we were a burden and treated us quite coldly. We had a large group and did Cary in food from a neighboring restaraunt but each of us also order food and vecerages there. There were no other guests in the room. I even tried to have a conversation with the manager reasuring him we would clean up after ourselves etc. Still very cold to tge point of being rude.

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's at 7310 Sr 161 in Plain City, OH?

The drive-thru is open from 5:00 AM to midnight Monday through Friday, and from 7:00 AM to midnight on Saturdays and Sundays.

Is this Wendy's location currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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