McDonald's

3.3
1153 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 Jefferson Ave, Plain City, OH
43064, United States

Hours

Reviews

3.3
1,153 reviews
5 stars
351
4 stars
235
3 stars
201
2 stars
99
1 star
267

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported consistent issues with incorrect orders, missing items, and food quality.

Service Speed

Numerous reviews highlighted long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.

Customer Service

While some staff were noted as friendly and helpful, others were described as rude or dismissive, leading to mixed experiences.

Cleanliness

The restaurant was described as clean by some, but others reported unsanitary conditions, particularly in restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, stale, or poorly prepared items.
  • AA
    Andrea
    Jan 4, 2026
    2.0
    took about 20 minutes for food and the woman was very mad that i asked for the drink she forgot.
  • BH
    Brett Harris
    Jan 4, 2026
    1.0
    Don't go to this location on Sunday morning. I went through drive-thru waited in line for 30 minutes. Obviously under staffed. I order 2 sausage burritos and they were cold and hardly any filling. Usually at most McD's there is good mix of melted cheese and sausage. The cheese was solid cold and very little anything else. It was horrible. If you can't make the food correctly then don't even open for business.
  • JW
    John W
    Dec 27, 2025
    1.0
    Possibly the worst McDonalds ever. Unfortunately the closest one and my kids like it as a treat occasionally. I don’t think my order has been right one time, out of dozens. Can’t wait for the new Wendy’s to open nearby.
  • DD
    Deb Digioia
    Dec 15, 2025
    4.0
    Ordered on the app but food not ready when we got there; had to pull forward for a few minutes. Burgers were hot but fries lukewarm and had sat for a while; not fresh. Nice clean restaurant. No apology for the wait but runner was pleasant.
  • SN
    Sarah Nagy
    Dec 11, 2025
    1.0
    Do not trust this location for any form of order ahead. I have tried calling, I have tried ordering online and every single time they don’t even start the order until I arrive, even when I have explicitly asked for it to be ready at a certain time, taking up to 30 minutes to get it ready.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 6:00 AM to 11:00 PM every day of the week.

What are the delivery hours for McDonald's at 200 Jefferson Ave, Plain City?

Delivery is available daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it extends to midnight.