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McDonald's

3.3
(1161 reviews)
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Business Details

200 Jefferson Ave, Plain City, OH
43064, United States
(614) 873-6222
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 Jefferson Ave, Plain City, OH
43064, United States

Hours

Reviews

3.3
1,161 reviews
5 stars
352
4 stars
237
3 stars
201
2 stars
100
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, often exceeding 20 minutes, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

While some customers praised friendly staff, others noted rude behavior and lack of acknowledgment from employees.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
  • GP
    Growing Pains
    Feb 22, 2026
    4.0
    nice quick bite to eat
  • BA
    Bot Account
    Feb 20, 2026
    4.0
    There was a 10 minute wait for m&m icecream 3 cars where in line, saw a worker get yelled at for the service and the car drove off without getting the food. Overall did not get food poisoning, worker said nothing at the pay window, and the ice cream machine worked somehow.
  • DH
    Dakota Holley
    Jan 24, 2026
    1.0
    This location has been decent in the past but this last visit was disappointing to say the least. There was no acknowledgement by staff, smelled like everything was being burned, my wrap was a single small piece of chicken and 90% lettuce, and they were blaring loud Arabic rap music in the back. Felt more like I was in a seedy corner store than a small town McDonald's
  • BD
    Brett Dunn
    Jan 24, 2026
    1.0
    If you like sitting in the drive-thru for 20 minutes waiting on a hash brown and a large coffee, this is your place.
  • MP
    Merle P.
    Jan 20, 2026
    2.0
    Threw it in the wrapper, basically both sandwiches were a mess, somebody has a bad apple.
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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