Wendy's

3.9
925 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1221 East Ash Street, Piqua, OH
45356, United States

Hours

Reviews

3.9
925 reviews
5 stars
392
4 stars
253
3 stars
145
2 stars
50
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others received cold or stale food.

Cleanliness

Concerns raised about cleanliness, including reports of bugs and unsanitary conditions.

Pricing

Customers noted rising prices, leading to perceptions of poor value for money.
  • GC
    G. C.
    Nov 9, 2025
    1.0
    Stopped at the Wendy's in Piqua around 10:20 one Sunday morning hoping to get a burger. The lunch menu was already on display behind the counter and I was the only customer in the business at the time. A surly middle-aged woman behind the counter saw me studying the menu and angrily flipped the display back to the breakfast menu without saying a word. When I asked why, she said the lunch menu wouldn't be available until 10:30, which by now was just 6 minutes or so away. Her attitude was appalling and my burger and fries, which I waited for patiently, were ubstandard. Nothing like what Wendy's used to serve. I haven't eatsen at a Wendy's since the incident. Not surprised to hear they're closing a lot of stores. Hope this Piqua location is one of them.
  • JL
    Jamie Libecap
    Nov 7, 2025
    3.0
    What happened to this place it used to be so good . Now it’s soggy fries rude employees and a very long wait time . SMH
  • JL
    Jacob Lake
    Nov 3, 2025
    5.0
    You just can't beat the biggie bag meal deal!!
  • RR
    Rachel
    Oct 25, 2025
    1.0
    Rude drive thru workers. "Manager" waa cussing, unprofessional and rude. Shut this location down just like the Celina restaurant was closed!
  • BB
    Brendan
    Oct 20, 2025
    3.0
    A&W will always be far better. Wendy's has fallen far from grace since it's glory days. They never cook their bacon crispy, and it's always soft and soggy. It always come all in one bite. Awful

Frequently Asked Questions About Wendy's

Is Piqua Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.