Wendy's

3.9
929 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1221 East Ash Street, Piqua, OH
45356, United States

Hours

Reviews

3.9
929 reviews
5 stars
393
4 stars
255
3 stars
145
2 stars
50
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a lack of proper training and customer service.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly cooked items, as well as issues with portion sizes.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food experiences, noting that certain locations performed better than others.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration and dissatisfaction.
  • TA
    Tracy Arbogast
    Dec 20, 2025
    1.0
    This is "light ice"? Unbelievable. I miss when Wendy's actually cared about their customers.
  • GC
    G. C.
    Nov 9, 2025
    1.0
    Stopped at the Wendy's in Piqua around 10:20 one Sunday morning hoping to get a burger. The lunch menu was already on display behind the counter and I was the only customer in the business at the time. A surly middle-aged woman behind the counter saw me studying the menu and angrily flipped the display back to the breakfast menu without saying a word. When I asked why, she said the lunch menu wouldn't be available until 10:30, which by now was just 6 minutes or so away. Her attitude was appalling and my burger and fries, which I waited for patiently, were ubstandard. Nothing like what Wendy's used to serve. I haven't eatsen at a Wendy's since the incident. Not surprised to hear they're closing a lot of stores. Hope this Piqua location is one of them.
  • JL
    Jamie Libecap
    Nov 7, 2025
    3.0
    What happened to this place it used to be so good . Now it’s soggy fries rude employees and a very long wait time . SMH
  • JL
    Jacob Lake
    Nov 3, 2025
    5.0
    You just can't beat the biggie bag meal deal!!
  • RR
    Rachel
    Oct 25, 2025
    1.0
    Rude drive thru workers. "Manager" waa cussing, unprofessional and rude. Shut this location down just like the Celina restaurant was closed!

Frequently Asked Questions About Wendy's

Is Piqua Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Piqua, OH currently open?

Yes, the Wendy's location in Piqua, OH is open and committed to serving quality food daily via dine-in, drive-thru, or delivery where available.