McDonald's

3.5
2094 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
995 E Ash St, Piqua, OH
45356, United States

Hours

Reviews

3.5
2,094 reviews
5 stars
746
4 stars
441
3 stars
389
2 stars
189
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rude behavior and long wait times.

Food Quality

Food quality varies significantly; some customers receive fresh and hot meals, while others report cold, stale, or incorrect orders.

Cleanliness

The cleanliness of the restaurant is often mentioned, with some customers noting it as well-kept, while others describe unsanitary conditions.

Operational Issues

Frequent complaints about the restaurant closing early, mismanagement, and issues with mobile orders and drive-thru service.

Customer Experience

Overall customer experiences are mixed, with some enjoying their visits and others expressing frustration over service and food quality.
  • KG
    Kyla Griggley
    Nov 10, 2025
    5.0
    I went to get food for breakfast on Saturday around 9:30 am. I got a steak egg and cheese bagel and a bacon egg and cheese bagel a sausage McGriddle a sausage egg and cheese McMuffin and three hash browns. I asked at the window for grape jelly and was told ok but didn’t receive it in the bag. I went inside and stood for a minute or so but just waiting to see if anyone would acknowledge me and they didn’t until a worker named Jonny I believe asked me and provided the jelly. I had the same experience with the other McDonald’s here in Piqua and I don’t go there anymore even though it’s closer to me. Thank you Jonny for seeing me it’s appreciated because I would drive to another city for better service if needed.
  • LM
    Lila Monse
    Nov 8, 2025
    1.0
    Very rude and couldn't get order correct
  • RW
    Ryleigh Wagner-Topp
    Oct 28, 2025
    1.0
    We go here VERY often almost nightly and tonight (10/28) we went and got there around 10:35 and they were closed already
  • BM
    Brent Miller
    Oct 25, 2025
    2.0
    Not that great of a McDonald's. Staff seemed kind of rude and there ice cream machine was working but it wasnt working correctly at all wasnt mixing right
  • ZA
    Zak Alcorn
    Oct 22, 2025
    5.0
    The staffs knowledge of the menu was quite impressive. It would have cost over half the cost of the entire sandwich to add bacon. They were very nice, and very professional. I was served the best,hottest double quarter pounder I've ever had. These guys are good.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Piqua, OH?

McDonald's in Piqua, OH is open daily from 5:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).