Customers reported inconsistent service, including incorrect orders and rude staff, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others found items cold or poorly prepared.
Positive Staff Interactions
Many customers praised the friendly and helpful staff, especially during busy times.
Cleanliness
The restaurant was generally noted as clean, though some customers mentioned dirty tables.
Long Wait Times
Several reviews highlighted long wait times in the drive-thru, with some customers experiencing delays of 20 minutes or more.
SW
Scott Wehrley
Dec 9, 2025
1.0
They closed and locked the lobby 30 minutes sooner than their hours posted on the door.
NN
nami
Nov 26, 2025
5.0
idk what all these negative 1 star reviews are talking abt bc, but this dairy queens og cake decorator did an amazing job on my boyfriends cake. i asked for a special themed cake and sent over some inspo pictures and what she made was absolutely amazing, i couldn’t be happier and i feel like she did such a great job! thank you for bringing my inspiration to life and for making his birthday extra special !!
WC
Web Carey
Nov 24, 2025
5.0
Good food and fast service!
HH
Herbert Head
Nov 21, 2025
5.0
Excellent food, excellent desserts, great people, nice clean restaurant, and good neighborhood.
KS
K S
Nov 6, 2025
5.0
My friends and I come here often. Lady at register was friendly and welcoming. She repeated our large order back to us and got it all correct. I believe she told me her name was Kayleigh/Kaylee/Kailee. Not too sure on the spelling of her name.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Piqua, OH?
Dairy Queen Grill & Chill is open daily from 9:30 AM to 9:00 PM. Note that it is closed on Thanksgiving (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). Special holiday hours apply on Christmas Eve and New Year's Eve.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features classic fast-food favorites like Grillburgers and Chicken Strip Baskets, as well as soft-serve ice cream cones, Blizzard® Treats, and signature shakes and malts.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes! The location offers booster seats, high chairs, is wheelchair accessible, has restrooms, outdoor seating, and welcomes families and children.
Can I use mobile ordering and get deals at Dairy Queen Grill & Chill?
Yes, Dairy Queen offers mobile ordering and rewards through their app. You can download it for exclusive deals.
Does Dairy Queen Grill & Chill in Piqua have a drive-thru service?
Yes, this location features a drive-thru service for convenient pickup.
Where is Dairy Queen Grill & Chill located in Piqua, Ohio?
It is located at 1288 E Ash St, Piqua, OH 45356-4110, United States.
Are there any other fast-food restaurants near Dairy Queen in Piqua?
Yes, nearby fast-food options include KFC and Hardee’s, which are great alternatives or additional choices if visiting the area.
What nearby services are available if I need medical or health assistance near Dairy Queen?
Close to Dairy Queen, you can find Barbara Hill, MD for internal medicine and Advanced Foot and Ankle Care for podiatry services.
Can I combine a visit to Dairy Queen with a workout nearby?
Yes, Planet Fitness, a gym and spa, is located nearby, making it convenient to stop by Dairy Queen before or after your workout.
Is there a convenient location to get gas or have my car washed near Dairy Queen?
Yes, nearby automotive services include Murphy USA gas station, Magic Tunnel Express Car Wash, and Take 5 Car Wash for quick maintenance while you enjoy your meal.