Brand Certified
Wendy's
3.5(449 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
7851 Refugee Rd. Nw, Pickerington, OH
43147, United States
Certified by Wendy's • Mar 01, 2026
(614) 834-8632
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/oh/pickerington/7851-refugee-rd-nw
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
449 reviews
5 stars
170
4 stars
88
3 stars
69
2 stars
32
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with several instances of incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors, unclean tables, and unsanitary conditions.
Speed of Service
Customers experienced long wait times both in the drive-thru and inside, often with orders taking much longer than expected.
- TSThe SaintFeb 26, 20261.0I don't know who's winning the drive-thru window tonight. He needs to find a new job he's quick but he has no clue what the Wendy's value is all about. He was cordial, but he wanted to give me a away from his window as fast as he could. I frequent this establishment because it is always been more of a encompassing nature. I guess this is why it's been 7 to 10 cars deep all night.
- JPJ PFeb 26, 20265.0I'm not sure how Wendy's put a lock on vibes in the last 20 years, but every time you walk in it's consistent. I've never ordered a baconator and wished I got something else. I've never ordered a spicy chicken sandwich and thought Panda Express would have been a better choice afterward. If y'all could just bring back that carpeted sunroom you had and the Hades you might solve a lot of the social problems America is seeing right now. Help us, Wendy's. You might be our only hope.
- GKGirma KumsaFeb 14, 20261.0Lately, this Wendy’s location has really gone downhill. The staff are not welcoming and often seem angry when you try to ask questions for clarification. They come across as very rude, and my orders have been messed up as well. I’ve never had any issues with this location for the past six years, but now I’m done. I hope they either fix these problems or close the location.
- CCCorettaFeb 5, 20265.0I don’t usually eat Wendy’s, but I was on the road working and needed a quick snack to hold me over. I stopped in just for fries, and they were surprisingly hot, fresh, and perfectly cooked. Sometimes it’s the simple things, and they definitely got it right this time. Quick stop, fresh food, and exactly what I needed while on the go.
- IIInterworldFeb 1, 20261.0Came here for a code and asked for a couple extra water cups. The woman at the window said if I was at her store she would refuse service to me, just for asking for water cups to the AI. This old woman is just mad ai is going to take her job.
Frequently Asked Questions About Wendy's
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Is this Wendy's location open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, cash, Discover, Mastercard, and Visa.
How can I order food from this Wendy's online?
You can order online via the Wendy's app or at https://order.wendys.com for quick and convenient service.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website or mobile app at https://menu.wendys.com/
Is this Wendy's currently hiring and how do I apply?
To check for job openings at this location, visit the Careers page at https://wendys-careers.com/job-search/ and search for Pickerington, OH.
What are some nearby places where I could visit before or after dining at Wendy's?
Nearby spots include Cardo's Pizza & Spirits for sports bar and pizza, Sorso Coffee for a cafe experience, and the Pickerington Public Library for community events and resources.
Can Wendy's customers refuel their vehicles nearby?
Yes, Kroger Fuel Center is close by, offering gas, convenience items, and coffee, which is great for refueling before or after your visit to Wendy's.
Are there entertainment options near this Wendy's location?
Yes, you can enjoy video rentals at Redbox, or attend events at Sycamore Plaza Branch concert venue nearby.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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