Wendy's

3.4
458 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1085 Hill Road North, Pickerington, OH
43147, United States

Hours

Reviews

3.4
458 reviews
5 stars
148
4 stars
117
3 stars
57
2 stars
36
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of accountability.

Food Quality

Many customers reported issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing items.

Operational Issues

Frequent complaints about long wait times, early closures, and disorganization in service were noted.
  • CC
    CharQuita Cody
    Nov 30, 2025
    1.0
    A doordasher was able to steal my order because Wendy’s crew failed to do their job and make sure that the order was confirmed before just handing it out !!! Then when I called I was hung up on and then they refused to remake the order they careless handed out !!
  • JR
    Jeff Raymond
    Nov 21, 2025
    5.0
    Grab food here all the time and always good service. Food orders are right about 90% so always double check.
  • SH
    Steve H
    Oct 28, 2025
    4.0
    This Wendy's is actually doing better it seems. Ice and drink machine have been fixed. Service was quick, food was hot and tasty. Only complaint was the sticky floors, I'm not sure they are teaching the kids who work there that they have to use some soap and fresh water for mopping to do any good.
  • AJ
    Amber Jacquard
    Sep 30, 2025
    1.0
    Horrible, horrible, horrible !!! The entire staff and managers need to be fired!!! They are all incredibly rude and lack basic customer service. Totally inappropriate. Wearing pajamas, playing on their phones, cussing at each other. They need a clean slate with professional and kind staff. I spent $40 tonight for cold food, several items missing, and to be disrespected at the window when I was nothing but kind and polite. I also asked for my receipt and they said their printer was broken. Shame on this place!!!! As per the other reviews, this place needs some major discipline!!
  • DM
    Don Miller
    Sep 29, 2025
    4.0
    They forgot a large fry in my drive through order and their baked potatoes are hit and miss

Frequently Asked Questions About Wendy's

Is Hill Rd N Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Hill Road North?

The drive-thru is open Monday to Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.