Wendy's

3.4
457 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1085 Hill Road North, Pickerington, OH
43147, United States

Hours

Reviews

3.4
457 reviews
5 stars
147
4 stars
117
3 stars
57
2 stars
36
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing disrespectful interactions.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers reported cold, stale, or poorly prepared food, with some expressing disappointment in the overall taste and freshness.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, with some describing the environment as disgusting.

Long Wait Times

Many customers experienced long wait times in the drive-thru and for food orders, often exacerbated by understaffing.
  • SH
    Steve H
    Oct 28, 2025
    4.0
    This Wendy's is actually doing better it seems. Ice and drink machine have been fixed. Service was quick, food was hot and tasty. Only complaint was the sticky floors, I'm not sure they are teaching the kids who work there that they have to use some soap and fresh water for mopping to do any good.
  • AJ
    Amber Jacquard
    Sep 30, 2025
    1.0
    Horrible, horrible, horrible !!! The entire staff and managers need to be fired!!! They are all incredibly rude and lack basic customer service. Totally inappropriate. Wearing pajamas, playing on their phones, cussing at each other. They need a clean slate with professional and kind staff. I spent $40 tonight for cold food, several items missing, and to be disrespected at the window when I was nothing but kind and polite. I also asked for my receipt and they said their printer was broken. Shame on this place!!!! As per the other reviews, this place needs some major discipline!!
  • DM
    Don Miller
    Sep 29, 2025
    4.0
    They forgot a large fry in my drive through order and their baked potatoes are hit and miss
  • SA
    Sarah Ackerman
    Sep 16, 2025
    1.0
    We got here at 8pm after a game to eat inside and was watched by an employee that was outside the doors all the way to the door only for him to tell us they lock the doors at 6pm. That drive thru was the only option.
  • JR
    Jai Rasaily
    Sep 5, 2025
    1.0
    Associates and employees over here are rude n racist. Today I visit them first time with my kids. Order 2 combos from drive thru. When I go to window to pay them, she say go to other wendys we don't have food for you. I ask what is going on, she say nothing. Do you guys have policy to serve specific people only or she do that to me on purposes. Management team please address it otherwise I'll post it in Facebook, Instagram, Twitter, and tiktok.

Frequently Asked Questions About Wendy's

Is Hill Rd N Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.