Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude behavior and poor service.
Order Accuracy
Multiple customers reported issues with incorrect orders, particularly in the drive-thru and mobile ordering.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or unsatisfactory food.
Cleanliness
The cleanliness of the location was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times while others received their orders quickly.
BH
Brittany H
Nov 15, 2025
1.0
If you want to be completely irritated while trying to put in an order through the drive through than this is the place for you! Automated woman taking orders through a box, didn’t get anything we said right. Will not be going to any Wendy’s with this bullshit!
CD
Courtney Dixon
Nov 15, 2025
2.0
The AI system sucks!! Much better without it. Not only does it not have the store inventory right but it messes up my order every time that a real person has to help me
DD
Daniella
Nov 1, 2025
1.0
actually disgusting, my kid had an emergency to the bathroom and the bathroom had no toilet paper instead it had A napkin. the toilet had piss all over it. and when i told someone he instead told another coworker and neither of them helped. Instead my husband to our kid to the Mens restroom and the coworker opened the door on him while our kid was on the toilet.
LC
Larry Colucci
Oct 21, 2025
1.0
Everything about my order was wrong. How do I get a refund?
AG
Alixandria Good
Sep 30, 2025
4.0
Food was good, service was great! We went on a Saturday evening, and both people at the drive thru windows were really friendly and kind. Our order was correct. Would stop here again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pickerington, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pickerington, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 866-4505.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Creekside Lane Wendy’s serve breakfast?
Yes, this Wendy’s location in Pickerington, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1350 Creekside Lane, Pickerington, OH?
The drive-through is open Monday to Friday from 6:00 AM to 1:00 AM, and on Saturday and Sunday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Pickerington, OH serves breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery where available as well as takeout and dine-in. You can order through their app or at order.wendys.com by selecting your location.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (614) 866-4505 or reach out to Wendy's Customer Care via their Contact page or customer satisfaction survey online.
Where can I find the menu and prices for this Wendy's?
Menu and pricing information can be found at https://order.wendys.com or in the Wendy's mobile app by selecting this location.
Are there any nearby fast food options close to this Wendy's?
Nearby fast food options include Arby's, Long John Silver's, KFC, and another Wendy's location; these provide a variety of choices if you're in the area.
What nearby services can I access along with my visit to Wendy's?
Nearby, you can visit Eternal Salon and Spa or eleventwenty_2 beauty and spa for relaxation, or stop by Annapurna Market for groceries and essentials.
Are there hotels near Wendy's for travelers?
Yes, nearby hotels include Comfort Inn, Holiday Inn Express Hotel & Suites Pickerington-Columbus Area, and Hampton Inn Columbus-East, convenient for travelers visiting the area.
Is there a mobile app to order from Wendy's?
Yes, you can order using the Wendy's mobile app available on the Apple App Store or via the quick link https://m-wendys.app.link/l6I2YpOzMMb.