Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising it while others complained about cold or unsatisfactory meals.
Cleanliness
Several reviews highlighted cleanliness, particularly in the dining area and bathrooms, with some noting unsanitary conditions.
Drive-Thru Experience
The AI drive-thru system received significant criticism for inaccuracies and frustration, leading to a negative impact on customer experience.
Staff Friendliness
Despite some negative experiences, many customers appreciated friendly and helpful staff members.
MW
Mr. Wilson
Feb 23, 2026
3.0
Use the drive thru. They damn near ignore you inside.
HJ
Holly Jackson
Jan 29, 2026
4.0
Get rid of the AI drive thru feature... it's annoying, ridiculous and hardly anyone uses it. You've lost a lot of my business because of it!!!
ES
Ezekiel Steele
Dec 20, 2025
5.0
The building was pretty hot but the woman who took my order was funny and friendly
LV
Larry Virden
Dec 16, 2025
3.0
Food fair. Wife likes it...me not so much. Burger tasteless.
2 "customers " before us were trying to pressure cashier and other staff to give them free stuff.
GF
Gregory Ferrence
Nov 27, 2025
3.0
Bathroom floor was rather sticky. Perhaps use a little soap when mopping.
What are the drive-through hours at Wendy's located at 1350 Creekside Lane, Pickerington, OH?
The drive-through is open Monday to Friday from 6:00 AM to 1:00 AM, and on Saturday and Sunday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Pickerington, OH serves breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery where available as well as takeout and dine-in. You can order through their app or at order.wendys.com by selecting your location.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (614) 866-4505 or reach out to Wendy's Customer Care via their Contact page or customer satisfaction survey online.
Where can I find the menu and prices for this Wendy's?
Menu and pricing information can be found at https://order.wendys.com or in the Wendy's mobile app by selecting this location.
Are there any nearby fast food options close to this Wendy's?
Nearby fast food options include Arby's, Long John Silver's, KFC, and another Wendy's location; these provide a variety of choices if you're in the area.
What nearby services can I access along with my visit to Wendy's?
Nearby, you can visit Eternal Salon and Spa or eleventwenty_2 beauty and spa for relaxation, or stop by Annapurna Market for groceries and essentials.
Are there hotels near Wendy's for travelers?
Yes, nearby hotels include Comfort Inn, Holiday Inn Express Hotel & Suites Pickerington-Columbus Area, and Hampton Inn Columbus-East, convenient for travelers visiting the area.
Is there a mobile app to order from Wendy's?
Yes, you can order using the Wendy's mobile app available on the Apple App Store or via the quick link https://m-wendys.app.link/l6I2YpOzMMb.
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