Wendy's

3.8
1425 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1350 Creekside Lane, Pickerington, OH
43147, United States

Hours

Reviews

3.8
1,425 reviews
5 stars
586
4 stars
381
3 stars
201
2 stars
84
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude behavior and poor service.

Order Accuracy

Multiple customers reported issues with incorrect orders, particularly in the drive-thru and mobile ordering.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or unsatisfactory food.

Cleanliness

The cleanliness of the location was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times while others received their orders quickly.
  • BH
    Brittany H
    Nov 15, 2025
    1.0
    If you want to be completely irritated while trying to put in an order through the drive through than this is the place for you! Automated woman taking orders through a box, didn’t get anything we said right. Will not be going to any Wendy’s with this bullshit!
  • CD
    Courtney Dixon
    Nov 15, 2025
    2.0
    The AI system sucks!! Much better without it. Not only does it not have the store inventory right but it messes up my order every time that a real person has to help me
  • DD
    Daniella
    Nov 1, 2025
    1.0
    actually disgusting, my kid had an emergency to the bathroom and the bathroom had no toilet paper instead it had A napkin. the toilet had piss all over it. and when i told someone he instead told another coworker and neither of them helped. Instead my husband to our kid to the Mens restroom and the coworker opened the door on him while our kid was on the toilet.
  • LC
    Larry Colucci
    Oct 21, 2025
    1.0
    Everything about my order was wrong. How do I get a refund?
  • AG
    Alixandria Good
    Sep 30, 2025
    4.0
    Food was good, service was great! We went on a Saturday evening, and both people at the drive thru windows were really friendly and kind. Our order was correct. Would stop here again

Frequently Asked Questions About Wendy's

Is Creekside Lane Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.