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Pizza Hut

3.3
(561 reviews)

Business Details

810 Refugee Rd, Pickerington, OH
43147, United States
(614) 863-0869

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 810 Refugee Rd in Pickerington, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
810 Refugee Rd, Pickerington, OH
43147, United States

Hours

Reviews

3.3
561 reviews
5 stars
199
4 stars
109
3 stars
65
2 stars
37
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, including rude staff and difficulty reaching management.

Food Quality

Mixed reviews on food quality, with some customers praising the pizza while others complained about undercooked items, missing toppings, and overall dissatisfaction with the food.

Delivery Problems

Many customers experienced issues with delivery, including late arrivals, missing items, and cold food, often exacerbated by third-party delivery services.

Staffing Concerns

Several reviews mentioned understaffing and unprofessional behavior from employees, impacting service quality and customer experience.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good food, indicating potential for improvement.
  • TC
    THERESA CURRY
    6 days ago
    3.0
    Pot holes all over the parking lot, the girl came out to open the door and said I wasn,t in a spot. I told her if they fixed the pot holes I might be in one
  • RM
    Ralph Mcelroy
    Feb 12, 2026
    1.0
    Personal pan pizzas were doughy instead of risen...what happened to quality control arrived for pickup right on schedule only to find out was not ready, then when it was ready, had to wait for personal pan to be re-made, was nasty when we got it home.
  • JT
    Jeenah Trout
    Feb 6, 2026
    1.0
    Husband ordered $71 worth of food directly through Pizza Hit. Items were delivered through Door Dash. Upon receiving food, husband (disabled senior) immediately notified wings were missing (again) and tried to stop driver who left. Called unit and more wings are reportedly coming. He ordered a hand tossed pizza for me. In the haste to get the 18 wings, we didn’t immediately inspect the rest of the food as we had not sat down to eat. The pizza is undercooked with unmelted cheese. The calzones, bread sticks and pasta are on the verge of overcooked, dry and cold. Called back about pizza ($17.29) and was told we should have told them about the pizza when husband called about the obvious shorting us the wings so no replacement and no credit for the pizza. We have ordered many times from this unit but the combination of late delivery by a third party service, multiple occurrences of missing items in the last year, and now poorly cooked items means we will look for another local vendor for pizza and related items.
  • SD
    Stoned 2 Death
    Jan 30, 2026
    1.0
    I placed an order around 5:40ish today. To be delivered at 6:26. They were about 35 minutes late and it looked like the delivery guy was in my driveway. He backed back out and didn’t come to my door. He left with my food. Never had anyone do that to me. Disappointed and abhorred by their service. And to top that off they wouldn’t answer the phone, I waited over 20 minutes. I had to get online on their website to talk to someone. It barely worked on my phone so I am just overall very frustrated. Appeared to be automated but all I want is a refund. I will never order from this Pizza Hut again. Not even to pick it up.
  • SS
    Sarah Stone
    Jan 29, 2026
    1.0
    Today was the second time in about a month or two at this establishment. Both times, not fun. Not inviting. Hostile is how I would describe the lady with black hair & black framed glasses. Upon walking in we were immediately greeted with “it’s carry out only. I don’t have enough staff for dine in”, on both visits. The first time she was much more rude & hostile. We waited 20+ minutes for a singular large pepperoni pizza. While waiting, that same lady I described eventually began shouting at the other male employee there in front of us & that alone is just so humiliating & unprofessional. The lady’s attitude is honestly absurd.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Pickerington, OH?

Pizza Hut is located at 810 Refugee Rd, Pickerington, OH 43147.

What are the delivery hours for Pizza Hut at 810 Refugee Rd?

Delivery is available from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from Pizza Hut

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Certified March 01, 2026Yext Knowledge Graph
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