Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,432 reviews
5 stars
439
4 stars
307
3 stars
251
2 stars
137
1 star
298
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and management, long wait times, and incorrect orders.
Food Quality
Many customers reported cold or poorly prepared food, with frequent complaints about missing items and incorrect orders.
Cleanliness
Some customers appreciated the cleanliness of the dining area and play area, while others reported dirty conditions and unsanitary practices.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff treatment and lack of accountability for mistakes.
Inconsistent Experience
While some customers had positive experiences with quick service and hot food, many others reported long wait times and chaotic service.
- SKSekou Kaba1 day ago1.0This McDonald’s establishment is the worst I’ve ever been to. Last time I visited, I found a bug in my McFlurry, which is a clear indication of poor sanitation. Today, I was greeted with a rude customer service representative over the mic, which made me feel discouraged from even ordering. To add insult to injury, there was hair in my McFlurry today. I’m completely avoiding this place and wouldn’t recommend!!
- DHDailan HardimanNov 17, 20255.0MISS SHIRLEY IS ONE OF THE BEST SUPERVISOR MANAGER I HAVE EVER MET SWEET NICE VERY POLITE AND VERY VERY PROFESSIONAL SERVICE AND SHE TOOK CARE OF ME WHEN MY ORDER WAS MESSED UP. AND I REALLY APPRECIATED THAT A LOT. IVE BEEN COMING TO THAT MCDONALD'S FOR 13 YEARS. SHE IS THE BEST PLEASE KEEP AND GIVE HER A RASIE AND HER STAFF IS JUST LIKE HER THE BEST CREW I EVER SAW AT A MCDONALD'S IN A LONG TIME THEY ALL NEED TO BE REWARD THE WORK HARD AT ONE OF THE BUSIEST MCDONALD'S I EVER BEEN AT!!! JUTS WANTED TO LET CORPORATE KNOW!!! SHE AND HER CREW ARE GEM!!! THANK YOU MISS SHIRLEY!!!!
- ARA RNov 9, 20252.0Never get my order right even when you app. On top that when you get your food looks like someone smash it
- AAAlexOct 29, 20255.0I'm lovin' it!
- AHAhmed HusseinOct 20, 20251.0This is not 24 hours like they claim... No one wants to help the cars at night and it's every night
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1091 Hill Rd, Pickerington, OH?
McDonald's at 1091 Hill Rd is open daily from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What delivery services are available at this McDonald's?
They offer curbside pickup, standard delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's food online or through a mobile app from this location?
Yes, you can order online at their delivery URL or use the McDonald's app available on both iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi is available for customers.
What is the address and contact number for this McDonald's location?
The address is 1091 Hill Rd, Pickerington, OH 43147, US, and the phone number is +1 614-759-1007.
Which nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Tim Hortons, a nearby coffee shop and cafe located close to McDonald's for additional coffee or snacks.
Are there any gas stations near McDonald's for convenience during your visit?
Yes, BP gas stations are nearby, which can be convenient for refueling your vehicle while stopping at McDonald's.
What other fast food burger restaurants are close to this McDonald's?
Wendy's and Burger King are nearby fast food burger restaurants you might consider if you want different options.