McDonald's

3.3
1451 reviews
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Business Details

1091 Hill Rd, Pickerington, OH
43147, United States
(614) 759-1007
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1091 Hill Rd, Pickerington, OH
43147, United States

Hours

Reviews

3.3
1,451 reviews
5 stars
443
4 stars
311
3 stars
255
2 stars
140
1 star
302

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about poor management and lack of accountability.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned cold or stale food, with some customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and issues with food safety.

Service Speed

Customers experienced long wait times, particularly during busy hours, leading to frustration with the overall service efficiency.
  • NF
    Niques Family
    Dec 21, 2025
    2.0
    Very slow, for walking orders and DoorDash orders, watch your orders they are not accurate. Whoever the manager was 12/23/25 (black lady)
  • MS
    Mary Stoecker
    Dec 18, 2025
    1.0
    Staff is very rude!! My 2nd visit. Food was barely warm. I won’t be back and tell my friends what an awful place this is.
  • RP
    Ruben Ismael Pena
    Dec 15, 2025
    2.0
    When the people that are serving are rude as soon as you walk in, good luck with your visit, will never come to this one ever again.
  • AJ
    Arlene Johnson
    Dec 6, 2025
    5.0
    I used the drive thru and the line was long but I'm glad I didn't give up. It moved so quickly, the workers at the windows were fast and professional.
  • PC
    Pamela Clark-Gordon
    Dec 2, 2025
    1.0
    I ordered inside for to go & waited over 35 minutes & still no order, I demanded a refund & another 10 minutes to get my money back. I don't recommend going inside, the drive thru was lined all the way around building & I'd been through the drive thru 45 minutes earlier. The most Horrible experience inside McDonald's ever.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1091 Hill Rd, Pickerington, OH?

McDonald's at 1091 Hill Rd is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.