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Jimmy John's

3.9
(197 reviews)

Business Details

1698 Hill Rd N, Pickerington, OH
43147, United States
(614) 868-1550

About

Sandwich Restaurant

Location

Jimmy John's
1698 Hill Rd N, Pickerington, OH
43147, United States

Hours

Reviews

3.9
197 reviews
5 stars
109
4 stars
34
3 stars
9
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor handling of complaints.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and tasty sandwiches, while others complained about stale bread and insufficient toppings.

Speed of Service

Service speed is often highlighted positively, with many customers noting quick preparation and delivery times, though some experienced significant delays.

Cleanliness

Concerns raised about cleanliness in the store, particularly regarding food handling and overall sanitation.
  • BB
    bugga boo
    Feb 3, 2026
    1.0
    Csme for a pick uo order. Girl.seemed frustrated. No greeting food not ready. Not fast. Didn't see anyone in the store with her either. This location needs some serious help. Will travel to pickrington from here on out. Sat for 20 mins waiting onn2 sandwiches an a bag of chips. Insane.
  • WB
    Wyatt Beck
    Jan 21, 2026
    5.0
    The lady remembered me and my order of a chicken bacon ranch when I just started returning to the store. Great place
  • NH
    Nairika Hough
    Jan 2, 2026
    1.0
    Went in to put in an order and had to walk out because the girl behind the counter making food was SOOO sick! Making sandwiches while sniffling, coughing, and literally saying how bad her head hurt! I felt terrible for her but im not going to eat food made by someone who is obviously very visibly ill. Wasn't wearing a mask, just gloves. You should never have someone whose that sick working with food. So not okay.
  • CD
    Clarrissa Dillon
    Nov 29, 2025
    1.0
    Delivered the wrong sandwich, called asked for the right one, the lady on the phone said okay and hung up .. 30 minutes later nothing had been delivered, I called them and they said they never made it and didn’t plan on it when I said that’s awful service I hate to leave a bad review but this really calls for it so other people know about the awful customer service at the pickerington location, the manager responded “oh well we get bad reviews everyday”..
  • FE
    Fire Elekes
    Nov 25, 2025
    5.0
    Jillian and the manager at this Pickerington location are incredible- exceptional customer service so helpful, professional and easy to work with! Appreciate you both so much for going out of your way!

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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