Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the delicious flavors and quality of the ice cream, with many expressing it as the best they've ever had.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported poor service and long wait times, particularly during busy periods.
Pricing Concerns
Several customers felt the prices were high for the portion sizes, with some expressing dissatisfaction over perceived value for money.
Drive-Thru Experience
The drive-thru was noted for convenience, but some customers experienced long wait times and issues with their orders.
Cleanliness and Atmosphere
Many reviews highlighted the cleanliness of the store and the pleasant atmosphere, making it a nice place to enjoy ice cream.
SH
Steven Hague
Oct 7, 2025
5.0
It's been around a while in pickerington and a bit hidden, with a great staff and selection of ice cream to choose from and plenty of parking in the front or back of the area. It's a premium ice cream shop so expect to spend more then you would somewhere else but worth the visit!
LR
Lisa Rains
Aug 29, 2025
5.0
The ice cream was delish and the Teddy bear i bought for my grandsons 11th bday is beautiful,the teddy bear was only $15, reasonable priced,just a nice experience overall its my grandsons 11th birthday weekend. Your staff was so friendly and even gave my grandson a sample of the cookie doh ice cream which he loved and we bought him a waffle sprinkle cone to go with it.
EF
Elaina Fawbush
Aug 25, 2025
5.0
This was the first graters I have seen with a drive- thru.
The service was fast and friendly.
KD
Krypto D
Aug 12, 2025
5.0
I fiend for this icecream! Always have to get a pint to take home for later! I work out just to be able to eat this, it's so damn good!
What payment options are accepted at Graeter's Ice Cream in Pickerington?
They accept cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at Graeter's Ice Cream?
Yes, Graeter's Ice Cream in Pickerington features a drive-thru service for convenient ordering.
How can customers contact Graeter's Ice Cream for support or inquiries?
Customers can call the main phone number at +1 614-755-9865 or email customersupport@graeters.com.
Where is Graeter's Ice Cream located in Pickerington?
It is located at 1500 Cross Creeks Blvd, Pickerington, OH 43147, USA.
Are there any nearby dining options customers can visit before or after enjoying ice cream at Graeter's?
Yes, nearby dining options include Gogibop (Korean restaurant), CM Chicken, Beyond Dough Pizza, Capriotti's Sandwich Shop, Skyline Chili, and Firehouse Subs.
What are some nearby services or amenities that customers might find useful when visiting Graeter's Ice Cream?
Nearby amenities include the Mid Ohio Music Academy for music education, Cross Creeks Animal Hospital for pet care, and several real estate agencies like Coldwell Banker Realty.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and parking to accommodate customers with disabilities.