Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the delicious flavors and quality of the ice cream, highlighting favorites like black raspberry chip and pumpkin.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported poor service and long wait times.
Pricing Concerns
Several reviews mentioned that the prices were perceived as high for the portion sizes, leading to dissatisfaction among some customers.
Drive-Thru Experience
The drive-thru was noted as a convenient option, but some customers experienced long waits and issues with their orders.
Cleanliness and Atmosphere
Many customers appreciated the cleanliness of the store and the pleasant atmosphere for enjoying ice cream.
EP
Eva Padron
Feb 23, 2026
5.0
Love it!!
SH
Steven Hague
Oct 7, 2025
5.0
It's been around a while in pickerington and a bit hidden, with a great staff and selection of ice cream to choose from and plenty of parking in the front or back of the area. It's a premium ice cream shop so expect to spend more then you would somewhere else but worth the visit!
GW
Gregory Wilson
Jul 26, 2018
5.0
Friendly staff and tasty ice cream. I personally like the malts.
TP
Trevor Payne
Jun 12, 2016
5.0
Store is clean, staff is quick and friendly. Ice cream is really good.
Updated 9-16-22: Used the drive thru this time. When we first got there the line was 6 cars deep. We were through in less than 10 minutes.
Updated 8-29-23: Excellent as always, liked that they didn't skimp on the peanut butter sauce for my banana split.
Updated 3-1-24: Shamrock Sundae is a must!
What payment options are accepted at Graeter's Ice Cream in Pickerington?
They accept cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at Graeter's Ice Cream?
Yes, Graeter's Ice Cream in Pickerington features a drive-thru service for convenient ordering.
How can customers contact Graeter's Ice Cream for support or inquiries?
Customers can call the main phone number at +1 614-755-9865 or email customersupport@graeters.com.
Where is Graeter's Ice Cream located in Pickerington?
It is located at 1500 Cross Creeks Blvd, Pickerington, OH 43147, USA.
Are there any nearby dining options customers can visit before or after enjoying ice cream at Graeter's?
Yes, nearby dining options include Gogibop (Korean restaurant), CM Chicken, Beyond Dough Pizza, Capriotti's Sandwich Shop, Skyline Chili, and Firehouse Subs.
What are some nearby services or amenities that customers might find useful when visiting Graeter's Ice Cream?
Nearby amenities include the Mid Ohio Music Academy for music education, Cross Creeks Animal Hospital for pet care, and several real estate agencies like Coldwell Banker Realty.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and parking to accommodate customers with disabilities.
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