Many customers reported slow service, incorrect orders, and unhelpful staff, leading to a frustrating experience.
Food Quality
Numerous reviews highlighted problems with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted cleanliness issues, such as dirty tables and unsanitary conditions in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and food, indicating that experiences can vary.
JR
Jessica Ropp
Dec 1, 2025
1.0
It was over $8 for a small cone with dip and large twist with sprinkles. The large was the same size as the small. It was first made in a cone when I asked for a cup and then they remade it half the size of the cone. When I asked about it they said it was weight based and that it is correct. Shocking now that this is a large. Will take my business elsewhere
CB
Craig Brookover
Nov 4, 2025
2.0
Speciality blizzards don’t match the online menu. Cookie dough blizzard did not have the hot fudge.
JF
Jesse Fisher
Oct 11, 2025
2.0
I remember the old slogan for Dairy Queen used to be "Hot eats. Cool treats". At this location however it's more like the opposite. While I appreciate the crew's ambition to get orders made quickly, by the time the line processes and I get my order my ice cream that I still need to drive home is melting. Blizzards are often not mixed. My last trip left me with a pool of bright green mint syrup at the top of my cup. Order a hot dog or cheeseburger and you get something that's been barely microwaved and tossed on a cold bun. Not good.
MH
Major Hoffman
Oct 3, 2025
2.0
Small dip cone was given to me with what appeared to be fingerprints around the soggy edge. The thought of having to eat around someone else's fingers was unappetizing, so the cone was exchanged for a dilly bar.
The $4 cone was exchanged for a $2 dilly bar. Unreal.
ID
Iqueen Daniel
Oct 3, 2025
1.0
The Shaka where melted long wait in line when I got my food everything was ice cold more the the shake chicken tender when so hard as if they cooked and re coked them 10 times burger fries and hot dog was so cold an nasty and over cooked
What are the operating hours for Dairy Queen Grill & Chill in Pickerington?
The store is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Is the Dairy Queen Grill & Chill location at 541 Hill Rd N in Pickerington open on holidays?
The location is closed on Thanksgiving (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). It has reduced hours on Christmas Eve (10:30 AM to 4:00 PM) and New Year's Eve (10:30 AM to 5:00 PM).
Does Dairy Queen Grill & Chill in Pickerington offer services for families and children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for families.
Can customers at Dairy Queen Grill & Chill enjoy seating options and amenities?
Customers can enjoy outdoor seating, indoor seating, free WiFi, restrooms, and a drive-thru service at this location.
How can I place an order or find exclusive deals for Dairy Queen Grill & Chill?
You can place an order online at Dairy Queen's official website and download the app for exclusive deals and rewards.
What nearby places can visitors check out when visiting Dairy Queen Grill & Chill in Pickerington?
Nearby places include Avon Store in Pickerington for cosmetics and beauty supplies, Heartland Bank for financial services, and Allpets at Pickerington for pet services.
Are there any health and wellness spots near Dairy Queen Grill & Chill in Pickerington?
Yes, nearby are Buckeye Nutrition of Columbus, Cindy’s Cardio Drumming boot camp, and V Salon Day Spa for beauty and health services.
What entertainment options can I find near Dairy Queen Grill & Chill in Pickerington?
Visitors can enjoy Paint And Escape, an art school and escape room amusement park nearby, as well as Cho's Martial Arts club for active life activities.
How can nearby financial and professional services help customers visiting Dairy Queen Grill & Chill?
Nearby financial services like Corey Mayle: Allstate Insurance, Marcoin Business Services accounting, and Heartland Bank offer convenience if you need these services before or after your visit.