Dairy Queen Grill & Chill

3.6
741 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
541 Hill Rd N, Pickerington, OH
43147-1159, United States

Hours

Reviews

3.6
741 reviews
5 stars
280
4 stars
174
3 stars
97
2 stars
62
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unhelpful staff, leading to a frustrating experience.

Food Quality

Numerous reviews highlighted problems with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness issues, such as dirty tables and unsanitary conditions in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream and food, indicating that experiences can vary.
  • JR
    Jessica Ropp
    Dec 1, 2025
    1.0
    It was over $8 for a small cone with dip and large twist with sprinkles. The large was the same size as the small. It was first made in a cone when I asked for a cup and then they remade it half the size of the cone. When I asked about it they said it was weight based and that it is correct. Shocking now that this is a large. Will take my business elsewhere
  • CB
    Craig Brookover
    Nov 4, 2025
    2.0
    Speciality blizzards don’t match the online menu. Cookie dough blizzard did not have the hot fudge.
  • JF
    Jesse Fisher
    Oct 11, 2025
    2.0
    I remember the old slogan for Dairy Queen used to be "Hot eats. Cool treats". At this location however it's more like the opposite. While I appreciate the crew's ambition to get orders made quickly, by the time the line processes and I get my order my ice cream that I still need to drive home is melting. Blizzards are often not mixed. My last trip left me with a pool of bright green mint syrup at the top of my cup. Order a hot dog or cheeseburger and you get something that's been barely microwaved and tossed on a cold bun. Not good.
  • MH
    Major Hoffman
    Oct 3, 2025
    2.0
    Small dip cone was given to me with what appeared to be fingerprints around the soggy edge. The thought of having to eat around someone else's fingers was unappetizing, so the cone was exchanged for a dilly bar. The $4 cone was exchanged for a $2 dilly bar. Unreal.
  • ID
    Iqueen Daniel
    Oct 3, 2025
    1.0
    The Shaka where melted long wait in line when I got my food everything was ice cold more the the shake chicken tender when so hard as if they cooked and re coked them 10 times burger fries and hot dog was so cold an nasty and over cooked

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Pickerington serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Pickerington?

The store is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.