Business Details
About
Mexican Restaurant
Chipotle Pickerington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
930 reviews
5 stars
373
4 stars
171
3 stars
99
2 stars
56
1 star
231
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was dirty, with unsanitary conditions in the dining area and bathrooms.
Service Quality
Many reviews highlighted poor service, including long wait times, unhelpful staff, and issues with online orders.
Food Quality
Customers frequently mentioned inconsistent food quality, including undercooked rice, stale chips, and small portion sizes.
Inventory Issues
Several reviews noted that the restaurant often ran out of key ingredients, leading to dissatisfaction among customers.
Employee Attitude
Feedback indicated that staff members often displayed a lack of motivation and poor customer service skills.
- SSSkillzIsEz_4 days ago4.0Atmosphere. Yes it's a walk- in fast food restaurant basically. This is Definitely a FIVE star restaurant. The only downfall and the reason I'm giving 4 star instead of 5 is the online Drive-thru pickup. Ive done the pickup few times and I can say it's the slowest "pickup fast food" option. Ive waited 10-25 minutes for them to even start asking for a name and giving the order to the window. If you want absolutely guarantee Hot, fresh, tasty and use the word healthy loosely of course but better than fried stuff from anywhere else. THIS is the best place to go, walk in and get your food Fast and cheap compared to most placed nowadays. So I highly recommend walking in and enjoying really tasty fresh hot food. If you're willing to wait a bit longer and still warm but not always hot food for all you anti-social and awkward people out there (me included don't worry) Using the drive-Thru is Definitely an option for you. BUT NOT THE BEST. (And if doordashing it etc. It's usually hot/warm so definitely a good option aswell) So other than the drive thru. The food, staff and everything in between is Absolutely Very Good. Definitely recommend.
- KWKamau Wilson5 days ago1.0The young ladies serving the food did a great job however, the restaurant never has enough food. You can guarantee they will always be out of something. I e been in management for over 18 years and I can tell you this restaurant needs some serious structure and oversight. I definitely recommend someone with management experience or corporate look into this specific location. I know I won’t ever be back and highly recommend if you must have chipotle go somewhere else.
- DDDoug Dallas5 days ago1.0Employees were rude and negative, soon I was ready to cash out I had to wait as an employee was on their phone. Cleanliness could of been much better as food and trash was all over the floors
- AMAarion MoodyNov 7, 20251.07 people working and only 1 person on the line. Manager just standing around watching. Half of staff is on their phone. If I didn't work so close I would never come here again.
- BPBrian PruittOct 31, 20252.0Got take-out today. Food was great. Service was just ok. Staff definitely didn’t want to be at work today. The worst part was the bathroom. The toilet looked as if it hadn’t been attended to in days. Extremely disgusting! Had to clean it with papers towels and water myself, then layer TO on the seat before doing my business. CLEAN YOUR RESTROOMS!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Pickerington serve?
Chipotle Pickerington serves customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill on Thursdays?
Chipotle Pickerington is open on Thursdays from 5:30 PM to 11:00 PM.
Does Chipotle Mexican Grill in Pickerington offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Pickerington?
You can order online via the Chipotle app or through their order website at https://order.chipotle.com/.
Does Chipotle Pickerington accept credit cards and offer catering services?
Yes, they accept credit cards and offer catering and catering delivery services.
What is the address and contact number for Chipotle Mexican Grill in Pickerington?
The address is 1291 Hill Rd N, Fairfield, Pickerington, OH 43147. The main phone number is +1 614-367-1658.
Are there any pizza restaurants near Chipotle Pickerington?
Yes, nearby pizza options include MacKenzie River Pizza, MOD Pizza, and Papa Murphy's, which customers might visit before or after dining at Chipotle.
Is there a convenient place to charge electric vehicles near Chipotle in Pickerington?
Yes, the EVgo charging station is nearby, making it easy for customers with electric vehicles to charge while enjoying a meal.
What types of stores and services are located near Chipotle Pickerington?
Nearby are stores like Sherwin-Williams for hardware, AT&T mobile phone stores, and services such as chiropractic care at Manning Family Chiropractic and beauty salons like Steph Esthi Spa Services.
How does the location of Chipotle Pickerington help customers access other amenities?
Located near various restaurants, retail stores, and health services, customers can conveniently combine visits and enjoy multiple amenities in one trip.