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Brand Certified

Arby's

4.1
(432 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10143 Fremont Pike, Perrysburg, OH
43551, United States

Hours

Reviews

4.1
432 reviews
5 stars
216
4 stars
115
3 stars
62
2 stars
18
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praised the service, others reported rude interactions and poor handling of orders.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect items.

Cleanliness

The restaurant's cleanliness received positive remarks, but some reviews indicated a need for updates and better maintenance.

Speed of Service

Many customers appreciated the quick service, although there were instances of delays and incorrect orders.
  • LL
    lauren
    Feb 17, 2026
    5.0
    Arby’s has the best people working there specially Lisa any time I go she’s so polite & they make the food so fast! always saying thank you & you’re welcome these other fast food places in the area are not like this !
  • MW
    Mitch W.
    Feb 11, 2026
    1.0
    At 5:57PM on 2/10/26. We had a group order totaling $150 worth of food that we were going to purchase and whoever was working at the drive-through. The female employee was extremely rude and condescending when she just said can I help you on the speaker and I told her could I have a couple minutes and she said yeah whatever we just decided to takeoff very big disappointment. I had high hopes for this Arby’s location, but unfortunately customer service is lacking and I don’t think I’ll return. As for the girl that is working the drive-through, please get another job because obviously you hate working at Arby’s and it shows.
  • BF
    Beth Folger
    Jan 28, 2026
    1.0
    Arby’s allowed Uber to deliver food that sat over an hour did not offer to remake it. If anyone has any common sense, they know Food should not sit out at room temperature for over an hour and then brag to the driver about how it was sitting out that long you guys deserve the health inspector to come and do a very thorough inspection. Your company should be ashamed of itself.
  • BB
    Butterfly
    Dec 4, 2025
    5.0
    Went thru pickup window. The lady was super friendly and efficient with my order. All the food was fresh and hot even with the drive back to the house. Was probably the best fast food experience I've had in a long time! Whatever crew was working nicely done and keep up the excellent service!
  • JR
    Jeanette Ralph
    Nov 28, 2025
    5.0
    I had the steak bites, they were ok much better with BBQ then without. But I am not a BBQ person so I was hoping they wouldn't need it. Potatoe cakes of course are AMAZING!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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