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Brand Certified

Arby's

3.9
(679 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
26530 Baker Rd, Perrysburg, OH
43551, United States

Hours

Reviews

3.9
679 reviews
5 stars
295
4 stars
173
3 stars
113
2 stars
33
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, overcooked, or incorrect orders.

Customer Service

While some reviews praised friendly and attentive staff, others highlighted rude service and unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean conditions while others reported unsanitary issues.

Operational Hours

Customers expressed frustration over inconsistent operational hours and drive-thru availability.

Value for Money

Several reviews mentioned high prices relative to the quality and quantity of food received.
  • NL
    Nicholas Gene little
    Feb 13, 2026
    1.0
    Food was terrible, customer service was great.
  • MF
    Mike Fischer
    Feb 10, 2026
    1.0
    Online ordering unavailable
  • RC
    roberta cronn
    Feb 5, 2026
    5.0
    Stopped in here for a quick lunch. Was very pleasantly surprised. First and foremost the staff was friendly and professional. Genuinely nice, and actually seemed like they enjoyed working there! Got a few sliders and a large french fries. My sliders were delicious and the fries were hot crispy lightly salted and much better than average. And on top of that the restaurant was clean and well organized. No dirty tables, no trash. To the management staff of Arby's all I can say is way to go You're doing it right!
  • LV
    Lauren varga
    Nov 19, 2025
    1.0
    I stopped for dinner on Wednesday evening. The short haired gentleman that was working the drive-thru was very rude when he took my order. When I got to the window it was worse. When he handed me my drinks and I mentioned that I had 2 large instead of a large and medium he legitimately argued with me. Then shoved said drink and then debit card and food at me to the point that i was affraid to ask for my receipt. I did overhear a conversation with his coworker that he was upset with a manager and that's ok, but dont take it out on your customers!
  • SH
    Stephen Heath
    Nov 10, 2025
    1.0
    Food was wrong, No one called back and they don't refund you money when they make a mistake with the order!!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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