Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food debris present.
Food Quality
Feedback indicated that food quality was inconsistent, with complaints about cold, undercooked, or poorly prepared items.
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor management.
GS
Gabriella Stahl
Feb 6, 2026
1.0
I just got lunch at McDonald’s and I opened my snack wrap to see some short black hair sticking right out of it. Hair nets and clean gloves need to be emphasized.
HC
Howard Coakley
Jan 6, 2026
1.0
Order was wrong ,took it back ,had to wait about 15 minutes,still wrong ,
MG
Michele Geiger
Jan 5, 2026
5.0
Great food. Reasonable prices. Friendly atmosphere.
LL
Lindsey
Dec 14, 2025
5.0
Got food quick no waiting. Food was fresh!!
LB
Larry Bovee
Dec 7, 2025
1.0
We went in and ordered. Took a minute to find a clean table. We sit down and wait 20min for our food. The burgers weren't fully cooked which I dont understand. The McRib tasted weird. The entire lobby was dirty with food and garbage on tables and in a booth. Only good thing was the fries and the soda.