Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers advised to check their orders before leaving.
Food Quality
Inconsistent food quality reported, with many customers receiving cold or poorly prepared items.
Speed of Service
Service speed is a major issue, with numerous customers experiencing long wait times in both drive-thru and dine-in.
Cleanliness
Concerns about cleanliness, with reports of dirty dining areas and cooking spaces.
TW
Tiffany Wilson
2 days ago
2.0
Please clean your pop machines. We can tell when you do not and today it was disgusting. Went thru the drive thru around 3:30pm on 11/22 and food was good but the 3 cokes and 1 dr pepper were not
CL
Corey Laukhuf
Oct 11, 2025
5.0
I don't write reviews about McDonald's because they are usually subpar, and I feel like it's a waste of time, but this McDonald's stands out from the others. The customer service has always been fast and friendly, and they've never messed up my order yet. They keep the drive-thru line moving. The food is always hot and fresh and they deliver with a smile. Whoever is managing this location is doing it right.
ET
Emily T
Oct 10, 2025
1.0
TO be
SU
S U
Sep 27, 2025
3.0
Incorrect food orders very common.
BD
Billie Dix
Aug 10, 2025
5.0
I had a great experience at this McDonald's in Paulding they had very great staff that were very nice and they were also very kind patient with me cuz I'm an old lady and they were just very patient with me with getting my app to work but they were very patient which I appreciated