Wendy's

3.5
1036 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
45 East Broad Street, Pataskala, OH
43062, United States

Hours

Reviews

3.5
1,036 reviews
5 stars
330
4 stars
262
3 stars
175
2 stars
100
1 star
169

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Cleanliness

Multiple reviews noted dirty dining areas and unsanitary conditions.

Service Speed

Customers reported long wait times for orders, both in drive-thru and dine-in.

Food Quality

Inconsistent food quality, with reports of cold or old food and issues with specific menu items.

Staff Behavior

Mixed feedback on staff friendliness, with some reports of rudeness and lack of professionalism.
  • SK
    Sje Koken
    Nov 15, 2025
    1.0
    Ordered and paid for three FOUR piece chicken fingers. Got home to find I received three THREE piece chicken fingers. I realize mistakes happen, but at $8 a pop, they should be more careful. Tried to file a complaint online but it gave me the run around so I'm posting this review here.
  • EM
    Eric Mulcahy
    Nov 1, 2025
    2.0
    This particular location (about a year ago when I reviewed it) used to be one of my top 3 BEST fast food places, in the US!! EVERYTIME we went there (no matter the time of day) people were so friendly, Food was always fresh, fries were hot,salty and delicious (guaranteed hot fresh fries campaign I believe) burgers weren't soggy or cold, when you went to THIS Wendy's, you KNEW you were going to get a GREAT meal, no matter the wait time, (I put all this on management!!) NOW, complete 180, EVERYTIME, (no matter the time) wait times are awful, fries are soggy, along with the burgers, wilted lettuce, sour pickles, mushy tomatoes, they forget condiments, food items napkins, employees are there to get a paycheck and THATS IT!!! No one there seems to care about the customer (or their store reputation) anymore. I predict this location will close soon. I'm sorry, but, (I put all this on management!!) I've been in customer service & food service for 49 years, THIS location, needs restructuring
  • EB
    emmarhea boom
    Oct 2, 2025
    3.0
    so i asked for a regular chicken sandwich with NO tomato and i open my sandwich and there is tomato on it. what would have happened if i was allergic to tomato and yall still put it on?
  • BM
    Bill Masters
    Oct 1, 2025
    3.0
    Jamar1 was friendly taking our order but a little confused on cash transactions. The place was full of smoke from the kitchen area. The female manager on duty at the drive in window had no control over the staff, maybe she was part of the “Redbull” party going on? (Literally multiple cans being passed around)! The noise and loud camaraderie carried over the counter and into the dining room, to the point of being uncomfortable. Maybe that’s why we only first got 2 of the 3 items ordered. Jamar1 was trying to be patient with the grille cook but you could tell the atmosphere was taxing him and the other customers waiting orders. I believe work should be fun, but Dave would not have put up with what we seen tonight!!
  • TT
    Troy Thorpe
    Sep 22, 2025
    2.0
    The food is as expected. No complaints there. The guy at the register was talkative and super friendly. He did a great job. The thing that gets me is the dinning room. Not very clean. Always out of ketchup. And flies?! The last two times we have gone there, we get continually assaulted by flies in the dining room. It's like a door is being left open somewhere and flies have their run of the place. (I think I might be getting old, but why does everyone have to have air pods in?)

Frequently Asked Questions About Wendy's

Is Pataskala Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.