Donatos Pizza

3.7
302 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
610 E. Broad St., Pataskala, OH
43062, United States

Hours

Reviews

3.7
302 reviews
5 stars
135
4 stars
68
3 stars
24
2 stars
19
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold, dry, or undercooked pizzas and missing ingredients.

Customer Service

Mixed feedback on customer service; some praised staff for friendliness and problem resolution, while others experienced poor service and long wait times.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and kitchen, affecting customer experience.

Order Accuracy

Frequent complaints about incorrect orders and delays in service, leading to customer frustration.

Delivery Issues

Delivery times were often longer than expected, with some orders arriving cold or incorrect.
  • AS
    Amberly Spradlin-Brown
    Nov 25, 2025
    3.0
    Food was cold and late but I understand it was a busy night.
  • SS
    Scott Schmidt
    Nov 14, 2025
    1.0
    Used to be the best pizza but last time it was so dry I threw it out. I ordered extra sauce this time and there's basically none. Dry again. Won't be back.
  • CN
    Connor Newsome
    Oct 25, 2025
    4.0
    Solid pizza for a Donatos. Their salads are good too. This place can get super busy on the weekends or Friday nights.
  • BT
    B Tuller
    Oct 25, 2025
    1.0
    We ordered a thin crust pepperoni pizza for pickup at the pickup window. What we got was a cheese pizza with 5 or 6 pepperoni on it and it was over baked. Not a pizza I expect from Donatos. I'd put this up to just a bad night but this isn't the first bad pizza I've gotten from the Donatos Pataskula over the years. And to pay $20.00. Very disappointing.
  • RM
    Rebecca Moore
    Oct 16, 2025
    5.0
    I am a regular customer at the pataskala donatos, and i'm a huge fan of the customer service and friendly experience that I have every time. There has not been one time I have showed up and had a problem with an employee.The one time I had a pizza that was not made exactly right.I called in and they fixed it.Immediately beyond satisfaction. This is a great staff and as far as pizza places.Go I am very impressed with the level of quality they meet in there food and fast friendly service

Frequently Asked Questions About Donatos Pizza

What type of food does Donatos Pizza specialize in?

Donatos Pizza specializes in pizza with Edge to Edge® toppings on a crispy golden thin crust, along with oven baked subs, appetizers, and desserts.

Where is Donatos Pizza located?

Donatos Pizza is located at 610 E. Broad St., Pataskala, OH 43062, USA.