Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers reported inconsistent food quality, with some praising the pizza while others noted issues like undercooked dough and wrong toppings.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others experienced poor service, long wait times, and issues with order accuracy.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and kitchen, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and delays in service, particularly during busy times.
Delivery Issues
Customers reported problems with delivery times and drivers, including cold food and lost orders.
SS
Scott Schmidt
Nov 14, 2025
1.0
Used to be the best pizza but last time it was so dry I threw it out. I ordered extra sauce this time and there's basically none. Dry again. Won't be back.
CN
Connor Newsome
Oct 25, 2025
4.0
Solid pizza for a Donatos. Their salads are good too. This place can get super busy on the weekends or Friday nights.
BT
B Tuller
Oct 25, 2025
1.0
We ordered a thin crust pepperoni pizza for pickup at the pickup window. What we got was a cheese pizza with 5 or 6 pepperoni on it and it was over baked. Not a pizza I expect from Donatos. I'd put this up to just a bad night but this isn't the first bad pizza I've gotten from the Donatos Pataskula over the years. And to pay $20.00. Very disappointing.
RM
Rebecca Moore
Oct 16, 2025
5.0
I am a regular customer at the pataskala donatos, and i'm a huge fan of the customer service and friendly experience that I have every time. There has not been one time I have showed up and had a problem with an employee.The one time I had a pizza that was not made exactly right.I called in and they fixed it.Immediately beyond satisfaction. This is a great staff and as far as pizza places.Go I am very impressed with the level of quality they meet in there food and fast friendly service
CB
Christina Brown
Sep 27, 2025
1.0
I came for a crust, warm, golden, divine,
A promise of flavor, a feast so fine.
But there on my plate, in melted despair,
Lay a string of betrayal—someone’s stray hair.
The sauce lost its magic, the cheese lost its glow,
One bite of disgust was all I could know.
No sprinkle of basil, no touch of the flame,
Could cleanse that mistake, or soften the shame.
O pizzeria, heed what I say,
Cleanliness matters, night or day.
For no diner returns, no patron will dare,
To savor a slice that’s tangled with hair.
What type of food does Donatos Pizza specialize in?
Donatos Pizza specializes in pizza with Edge to Edge® toppings on a crispy golden thin crust, along with oven baked subs, appetizers, and desserts.
Where is Donatos Pizza located?
Donatos Pizza is located at 610 E. Broad St., Pataskala, OH 43062, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM. It is closed on November 27, 2025, for a holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Donatos Pizza online or through an app?
Yes, you can order online via their website or through the Donatos Pizza app available on both iOS and Android.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances, high chairs, and restroom facilities.
What nearby places can I visit around Donatos Pizza?
Around Donatos Pizza, you can visit Scooter's Coffee for a coffee break, Whit's Frozen Custard for dessert, or Ziggy's Bar and Grill for American fare and drinks.
Are there convenient services near Donatos Pizza for shipping or financial needs?
Yes, near Donatos Pizza there is a UPS Access Point location for shipping, and financial services such as H&R Block and Edward Jones for accounting and financial advising needs.
Where can I find other dining options near Donatos Pizza in Pataskala?
Nearby dining includes Hot Head Burritos for Tex-Mex cuisine, Indian and Nepali Kitchen for Asian flavors, and Little Caesars Pizza for quick pizza options.