Wingstop

2.9
340 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Parma W. Ridgewood Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
8641 W. Ridgewood Dr., Parma, OH
44129, United States

Hours

Reviews

2.9
340 reviews
5 stars
113
4 stars
34
3 stars
27
2 stars
29
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked wings, rubbery chicken, and poorly cooked fries.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Inconsistency

Customers experienced inconsistent food preparation and service, with some visits resulting in satisfactory meals while others were disappointing.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.
  • H
    نتعلم. homemaker.
    6 days ago
    2.0
    Update: my previous Uber Eats was great but walk-in order ( online didn't work!) : Food quality is inconsistent—sometimes it’s good, other times orders are messed up could be missing sauce, small tenders & poor portions. Once there was a miscommunication between them or manager & my son that led to a verbal conflict( past tense). Their customer service email was/ is useless; No wonder you still hiring. Employees were okay but it was the manager. Also; I’ve learned to check my food every piece & always before leaving, and not just trust them! some of the workers/ managers don't care what they throw for costumer 😞😡. We pay good money for good food, full portions & acceptable attitude, and everyone should be treated well. If you don't feel you are paid enough then raise your price and serve the best of your food to everyone or close the dam thing and stay home. My frustration is not just for here but about all fast food chains like KFC which thank God I stopped buying for years. Thanks for reading 📄 ☹️🗣⛔️
  • AL
    Amadou Lo
    Jan 5, 2026
    2.0
    Second time in a row I order wings and get home to find that they are not sauced. This is so frustrating!
  • KA
    Kaylah Alise
    Jan 3, 2026
    2.0
    This location is typically not too busy and you are in and out if you place an order ahead of time. However, every time I have ordered a sandwich from here it is missing the pickles. Now, I always ask for a side of pickles and the workers are typically reluctant to give it to me only to check and they didn't put any on at all. They have also forgot my sides several times.
  • EB
    Elfy Boo
    Jan 1, 2026
    5.0
    Food is good but especially when the assistant manager Justin is working, he always makes everything great!
  • KW
    kiyeesha wilder
    Dec 12, 2025
    1.0
    Oh my goodness the chicken was NOT cooked at all. Because I live so far I legitimately wasted 25 bucks on trash. Never ever again will I eat there

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.