When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Parma W. Ridgewood Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with food quality, including undercooked wings, rubbery chicken, and poorly cooked fries.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Inconsistency
Customers experienced inconsistent food preparation and service, with some visits resulting in satisfactory meals while others were disappointing.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.
H
نتعلم. homemaker.
6 days ago
2.0
Update: my previous Uber Eats was great but walk-in order ( online didn't work!) : Food quality is inconsistent—sometimes it’s good, other times orders are messed up could be missing sauce, small tenders & poor portions. Once there was a miscommunication between them or manager & my son that led to a verbal conflict( past tense). Their customer service email was/ is useless; No wonder you still hiring. Employees were okay but it was the manager.
Also; I’ve learned to check my food every piece & always before leaving, and not just trust them! some of the workers/ managers don't care what they throw for costumer 😞😡. We pay good money for good food, full portions & acceptable attitude, and everyone should be treated well. If you don't feel you are paid enough then raise your price and serve the best of your food to everyone or close the dam thing and stay home. My frustration is not just for here but about all fast food chains like KFC which thank God I stopped buying for years. Thanks for reading 📄 ☹️🗣⛔️
AL
Amadou Lo
Jan 5, 2026
2.0
Second time in a row I order wings and get home to find that they are not sauced. This is so frustrating!
KA
Kaylah Alise
Jan 3, 2026
2.0
This location is typically not too busy and you are in and out if you place an order ahead of time. However, every time I have ordered a sandwich from here it is missing the pickles. Now, I always ask for a side of pickles and the workers are typically reluctant to give it to me only to check and they didn't put any on at all. They have also forgot my sides several times.
EB
Elfy Boo
Jan 1, 2026
5.0
Food is good but especially when the assistant manager Justin is working, he always makes everything great!
KW
kiyeesha wilder
Dec 12, 2025
1.0
Oh my goodness the chicken was NOT cooked at all. Because I live so far I legitimately wasted 25 bucks on trash. Never ever again will I eat there
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Parma W. Ridgewood Dr. offer?
Wingstop offers classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot, along with tenders and signature sides like hand-cut fries, Cajun Fried Corn, and Buffalo Ranch Fries.
What are the operating hours for Wingstop Parma W. Ridgewood Dr.?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery.
Does Wingstop Parma W. Ridgewood Dr. offer delivery and takeout services?
Can I order Wingstop Parma W. Ridgewood Dr. online or via mobile apps?
Yes, you can order online via their website or through the Wingstop app available on both Apple App Store and Google Play Store.
What payment options are accepted at Wingstop Parma W. Ridgewood Dr.?
Wingstop accepts American Express, Discover, Mastercard, and Visa for payments.
Is there a drive-through service available at Wingstop Parma W. Ridgewood Dr.?
No, Wingstop Parma W. Ridgewood Dr. does not have a drive-through service as it remains closed throughout the week.
Where is Wingstop Parma W. Ridgewood Dr. located?
It is located at 8641 W. Ridgewood Dr., Parma, Ohio, 44129, United States.
What nearby dining options are available around Wingstop Parma W. Ridgewood Dr.?
Nearby restaurants include Crumbl - Parma for desserts, Naf Naf Grill for Middle Eastern cuisine, Oishi Ramen for Japanese food, Piada Italian Street Food, and Five Guys for burgers, offering a variety of food choices before or after your Wingstop visit.
Are there convenient financial services near Wingstop Parma W. Ridgewood Dr.?
Yes, Chase and U.S. Bank are nearby, providing bank and ATM services, which can be convenient for customers who need banking before or after dining at Wingstop.
Can I combine a visit to Wingstop Parma W. Ridgewood Dr. with shopping or other services nearby?
Absolutely. Walmart and Walmart Parma are close by offering retail and automotive services, while stores like Mattress Firm and Burlington provide shopping options, making it convenient to grab a meal at Wingstop while running errands.