Taco Bell

3.2
1015 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 7475 Day Dr in Parma. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
7475 Day Dr, Parma, OH
44129, United States

Hours

Reviews

3.2
1,015 reviews
5 stars
337
4 stars
151
3 stars
142
2 stars
98
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with the treatment they received.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold, poorly prepared items, and even unsanitary conditions.

Staffing Issues

Several reviews indicated that the location may be understaffed, contributing to the slow service and overall negative experiences.
  • AN
    andrew novak
    3 days ago
    1.0
    You will loose hours of your life waiting at this drive through, especially at night.
  • TK
    Tina Karban
    6 days ago
    1.0
    I came to the drive thru tonight After I placed an order on my app. at the parma day drive location. I ordered a hard taco and I ordered a double-decker supreme. The double-decker was not a supreme even though I was charged the extra dollar for it, and then my taco literally looked like it had no meat on it Whatsoever, which is crazy because there was hardly any lettuce or cheese either,it was almost completely hollow. (I have pictures of this as well) I call up there and the so-called manager Christian just sitting there in silence instead of askin my info and moving along, Never apologized one time, just sitting there clueless, like i was supposed to take the lead from there or something. I asked, hey, are we done or what's going on? And then I say you could have at least apologized for the situation or at least said Goodbye or something, Instead of just sitting in silence. then he gets a smart attitude and says to me he wasn't done yet and he's workin,even though we were sitting on the phone in silence. that is absolutely unacceptable on every level. You shouldn't have people working in customer service that do not know how to deal with simply customer problems ,especially as a manager. Its easy to just apologize and try to make things right in a timely manner.im guessing this place doesnt have many repeat customers. I never go to this location even tho its on my street (now I remeber why) You don't sit there and play weirdness on the phone and then say, "hey you can come get more if you want" thats just crazy P.S. I wish I was able to attach the pics of that pathtic hard taco
  • CP
    Cheryle Polo
    Nov 13, 2025
    4.0
    Order through the kiosk, the food was prepared right away I enjoyed not having to wait in a long line. The place was clean and the employees were very friend.
  • CC
    Christ
    Nov 1, 2025
    1.0
    I swear to youThey have the most sped workers with the huge bug.Eyes working the drive through the smallest voice on the headset.Thank you for coming to my review
  • CG
    chaitanya grandhisiri
    Oct 30, 2025
    1.0
    Had bad experience, team was very rude. Better to close this store. One lady at front very rude. Wasted $35 and they are not ready to say sorry also. I don't recommend

Frequently Asked Questions About Taco Bell

What are the operating hours for drive-through service at Taco Bell on Day Dr in Parma?

The drive-through is open from 9:00 AM to 4:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 5:00 AM on Fridays and Saturdays.

What is the address of Taco Bell in Parma, OH?

Taco Bell is located at 7475 Day Dr, Parma, OH 44129, USA.