Taco Bell

3.4
951 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5780 Broadview Rd in Parma. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5780 Broadview Rd, Parma, OH
44134, United States

Hours

Reviews

3.4
951 reviews
5 stars
368
4 stars
169
3 stars
110
2 stars
86
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold items, incorrect orders, and small portions.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Customer Experience

While some customers praised friendly staff and good service, many others expressed frustration with the overall experience, indicating a lack of professionalism.
  • DB
    Dana Baker
    5 days ago
    2.0
    I usually don't have any problems here but today I went through the drive-thru and ordered three bean burritos, the fresco style and one soft beef taco. I ended up with three regular bean burritos and a soft beef taco supreme. I'm definitely not impressed today.
  • BD
    Brian Davis
    Jan 6, 2026
    1.0
    As others have said, even during slow hours food is poor quality and slow service.
  • EL
    Eva Lee
    Jan 5, 2026
    3.0
    New restaurant contemporary look inside. Ordered, single with cheese, patty smaller than bun. They used shredded lettuce...not sure why!
  • AT
    Alexandra Toussulis
    Dec 27, 2025
    2.0
    Very mid experience at this taco bell. First off when I was ordering my meal I asked for an enchilada burrito with no red sauce but I wanted to add avocado ranch. I was rudely told I couldn't just substitute sauces like that. I informed her that I understood adding that sauce would be an upcharge - thankfully after that she let me continue with my order. I had ordered that as well as two grilled cheese burritos. As I was driving away from the screen I noticed they didn't put both the burritos I asked for on the order, so before they swiped my card at the window I asked if there was 2 burritos or just one, and was told it was just one. Then the pink haired cashier at the window turned her back towards me and started complaining to her co-workers on the line about me needing an extra burrito. I was never asked if I wanted sauce and the woman shut the window on my face while I was talking to her. I'm sorry y'all didn't hear me the first time. I even said I was sorry for asking for the burrito at the window in the first place (which I shouldn't have to considering I asked for it at the drive thru) but was still treated like I caused a huge inconvenience. 2nd time coming here in 6 months, and it will be my last.
  • FF
    Freewings21
    Dec 23, 2025
    1.0
    Slow and small portions my crunch wrap only had half of it with meat and my 5 layer was 80% bread also didn't give me a one of my items and never gives out forks unless you ask. They used to be ok but gotten horrible recently

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 5780 Broadview Rd, Parma?

The drive-through is open from 10:00 AM to 4:00 AM on Mondays, 8:00 AM to 4:00 AM Tuesday through Wednesday and Sunday, and 8:00 AM to 5:00 AM Thursday through Saturday.

What types of menu items can I order at Taco Bell Parma?

You can enjoy classic tacos, burritos, specialties like the Naked Chicken Chalupa, combos, breakfast items, sides, drinks, and sweets.