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Subway

3.2
(212 reviews)

Business Details

6585 Ridge Road, Parma, OH
44129, United States
(440) 613-2188
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Parma Subway® Restaurant at 6585 Ridge Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6585 Ridge Road, Parma, OH
44129, United States

Hours

Reviews

3.2
212 reviews
5 stars
82
4 stars
31
3 stars
18
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including stale bread, incorrect orders, and unsanitary conditions.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and unprepared food.

Positive Experiences

Some customers praised specific employees for excellent service and well-made sandwiches, indicating that there are positive experiences amidst the negative feedback.
  • BD
    Brandon Doering
    Oct 9, 2025
    1.0
    Walked in on the evening of 10/09/2025 to place an order for one sandwich. The guy working told me “come back in a half an hour, I have a big order to do right now”. I’ve worked in food service in my younger years and never would I tell a customer to come back unless our systems were down or something. This was just pure laziness on his part. I’m not surprised now after seeing all the 1 star reviews.
  • ES
    Emily Stephenson
    Oct 5, 2025
    1.0
    I came at 930 on 10/4/25 after placing a mobile order and driving twenty minutes after getting off work, as we are walking up some guy sitting on the curb smoking a cigarette walking in behind us turns out to be the employee telling us he is sick, in pain and will not be making my food, i told him it was a mobile order to which he told me to cancel it as i am sitting in my car trying ti canel it and order a diffrent food place i watch him service FOUR different orders one being a 5-6 sandwich order.
  • A
    Софія Яцків
    Oct 2, 2025
    1.0
    Very disappointed with Subway. We waited for our order for over an hour, and they never even prepared it. Complete disrespect for customers and absolutely no service. I will never order here again and do not recommend this place to anyone.
  • VV
    Vicki
    Sep 15, 2025
    1.0
    This location makes the sloppiest sandwiches on earth for delivery. I don't know if they're understaffed or what but you get the wrong bread usually, the meat is stacked in clumps at one end of the sandwich. Vegetables are not spread out across the whole sandwich and cheese is not separated into slices, sandwich is unappealing to look at and not enjoyable because it's put together so haphazardly. Not very appetizing.
  • JF
    Jami Flowers
    Oct 10, 2024
    5.0
    Angel made our sandwiches, they not only looked good but tasted good. Not thrown together like some employees do. Great job

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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