Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Parma, OH. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1842 Snow Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.1
1,793 reviews
5 stars
550
4 stars
285
3 stars
228
2 stars
171
1 star
559
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely long wait times, often exceeding 30 minutes, with many experiencing rude or unhelpful staff.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, many others described it as cold, bland, or poorly prepared, with several instances of food safety concerns.
Staffing Issues
Several reviews pointed to a lack of staff, which contributed to slow service and poor customer experiences.
- AGashley grimes2 days ago4.0Sasha was patient, respectful, and great when I ordered late-night snacks for me and my husband. I asked for everything to be fresh, and she made sure it was exactly that. This Sonic can be hit or miss depending on who’s working, but Sasha made sure my order was complete and right. I’ll definitely return whenever she’s working the drive-through.
- BBbri3 days ago1.0drinks weren't good at all, sprite was out so drink was pure carbonation because they dont acknowledge their machines! they were also made wrong
- JGjackie George6 days ago1.0I go to this sonic every week to get a fruit water and today I went there and was told that they were not going to be opening until 10:30 because of machine issues I explained all I wanted was a water with strawberries and was told they would not be able to get me a drink. they were very rude and the customer service was horrible. I was very dissatisfied.
- ABAndy BlankenshipJan 3, 20261.0Over 43 minute wait for a pick up order. Thanks for keeping us waiting with a baby in the car.
- SSSonny SuliDec 28, 20251.0This sonic is so trash this is the second time this week this happened…. there so pathetic you wait in line for 40 min just to get two burned burgers and the sandwich not even completed smfh #CAPITALTRASH