Panera Bread

3.6
622 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Parma is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
8109 W Ridgewood Dr, Parma, OH
44129, United States

Hours

Reviews

3.6
622 reviews
5 stars
270
4 stars
123
3 stars
72
2 stars
48
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and inattentive service, with some mentioning long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders, poor quality, and inconsistent portion sizes.

Pricing Concerns

Several reviews highlighted that the prices are considered high relative to the quality and quantity of food received.

Cleanliness

There were complaints about the cleanliness of the dining area and food preparation areas, with some customers noting sticky surfaces and unclean tables.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that there are positive experiences to be had.
  • KH
    Katherine C Hall
    2 days ago
    2.0
    I ordered a blt and you will gobs ofgrease on the cold bacon! Terrible response from employees.
  • MP
    Michael Preamble
    Nov 4, 2025
    1.0
    Ordered the green goodness avo via DoorDash and it was literally loaded with sea salt. I called the manager and she seemed nonchalant about it at first then I had to tell her do you want me to bring it up to you and you can see for yourself and then she said no and just apologize and practically hung up on me We’ve had ordered this before, and there was a fraction of the salt They’re going to kill someone with that much salt. people order this to be health conscientious and may have heart problems that is enough sodium to last you half a day.
  • TS
    Tom Shackleton
    Oct 30, 2025
    5.0
    Everything was good.
  • WO
    wendy ormsby
    Oct 23, 2025
    1.0
    Disgusting. Ordered two hazelnut coffees with extra cream and sugar-simple right? Nope, not here. The girl opened the window with snot running down her lip handing me 2 coffees while telling me there is no sugar in them. Asked me if I wanted her to put sugar in them...Yep. that's why I ordered 2 with sugar. No extra cream either. Guess she couldn't read. Threw them both away. Then Tina put me on hold for 6 minutes when I called to get my money back. Guess I'll do a dispute tomorrow
  • MF
    Maggie Felix
    Oct 16, 2025
    3.0
    They didn't do my sandwich right. And soup was not tasty. I said no onions and just a piece of meat. Not tasty like it was to many days old.

Frequently Asked Questions About Panera Bread

Does Panera Bread Parma accept reservations?

No, Panera Bread Parma does not accept reservations.

What are Panera Bread Parma's regular operating hours?

Panera Bread Parma is open from 6:30 AM to 9:00 PM Monday through Friday, 7:00 AM to 9:00 PM on Saturday, and 7:00 AM to 8:00 PM on Sunday.