Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8249 W Ridgewood Dr in Parma is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,122 reviews
5 stars
702
4 stars
240
3 stars
90
2 stars
40
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, though some noted issues with over-salting and incorrect orders.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not match the quality of the food.
Service Issues
There were numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, contrasting with some positive experiences.
Cleanliness
Several customers reported that the restaurant was often dirty, with unclean tables and floors, impacting their overall experience.
Customer Experience
While some customers had positive interactions with staff, others reported rude service and dissatisfaction with how issues were handled.
- YNYkciv NedlobDec 6, 20251.0Not worth the $25.00 for a meal. It was o.k. But NEVER AGAIN! WAYYYYY TOO EXPENSIVE!!!!
- AFAlexis FlowersDec 3, 20251.0Awful can’t follow simply instructions. Close this place down. It’s a waste of resources.
- SSSteven StrnadNov 6, 20253.0Over priced
- BBBdsaleOct 18, 20251.0I’ve been coming here regularly for the past year, and it’s disappointing to see how much the service has declined with the new staff. They’re noticeably slower and seem to have no sense of order prioritization. I used to be in and out quickly with online orders — now it’s a mess. Today I watched a worker deliberately fill everyone else’s bags with fries before mine, even though my order was clearly in first. It’s a shame, because this used to be one of the best-run Five Guys locations around.
- RBRandy broadmoreSep 24, 20255.0Excellent food quality speed of service 5 guys crew in Parma tonight did awesome. Manager Luke was as greeting customers and thanking them for coming in . Everything looked very clean and I can spot this location is above standard being a General Manager in the food service business for 34 years. Nice Job Team Parma 5 Guys I will make this my home location.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Parma accept reservations?
No, this Five Guys location does not accept reservations.
What are the opening hours of Five Guys at 8249 W Ridgewood Dr in Parma?
Five Guys in Parma is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/parma/menu.
Can I customize my burger or milkshake at Five Guys Parma?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys Parma?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there seating available outdoors and is the restaurant wheelchair accessible?
Yes, Five Guys Parma has outdoor seating and features wheelchair accessible entrance, parking, seating, and restroom.
Does Five Guys Parma cater to families with children?
Yes, the restaurant welcomes children and has a children's menu and high chairs available.
What are some dining options near Five Guys in Parma?
Nearby dining options include Mission BBQ, Panera Bread, Naf Naf Grill, Oishi Ramen, Wingstop, and Auntie Anne's Pretzels, making it convenient to explore different cuisines around your visit.
Are there retail stores close to Five Guys Parma for shopping after your meal?
Yes, you can visit nearby retail stores like Walmart, Burlington, Barnes & Noble, Mattress Firm, Kaufmann's Department Store, Gordmans, Shoe Dept. Encore, and The Shoppes at Parma for shopping convenience along with your meal.
How can nearby services like T-Mobile and Chase bank assist when visiting Five Guys Parma?
Nearby services such as T-Mobile for mobile and electronics needs, and Chase bank for financial services, provide convenience to customers who might need to run errands or manage appointments before or after dining at Five Guys.