Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Parma, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
731 reviews
5 stars
373
4 stars
108
3 stars
58
2 stars
39
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including incorrect items and missing components.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and lack of professionalism, while others noted friendly service.
Cleanliness
Numerous complaints were made about the cleanliness of the store, including dirty floors and unsanitary conditions in the bathroom.
Product Quality
Several customers expressed dissatisfaction with the quality of food and drinks, mentioning issues like watered-down coffee and stale donuts.
- ANAutumn n.1 day ago1.0Made an online order, get there 10 minutes later. I wait for 20 minutes with no one asking me about my order or anyone acknowledging me. I eventually get fed up and ask if they have my order and it was sitting on the counter the entire time :/ Pretty annoying experience.
- SSSean Snyder6 days ago1.0Waited at the drive thru for 15 minutes before giving up and pulling off. They were not busy and open. Happens multiple time at this location
- ASAria ScottNov 9, 20251.0Tried to order a latte at 7pm and they told me they couldn’t make it because they were cleaning the espresso machine.. cleaning machines 2 hours before closing?!? What’s the point of being open
- NPNikki ParkerOct 28, 20251.0Worst Dunkin I've been to in some time. Ordered and paid for via mobile app, XL original blend hot coffee with caramel and cream. What I was handed and later found out was what looks like a large and tasted like pumpkin spice. I also ordered a large iced original blend with 3 caramel 3 cream. I have never tasted something so vile. It was sour. Like bad milk. Not for consumption and didnt get past a couple sips. I had to go to the ridge park square Dunkin and reorder my drinks. I will happily go out of my way to avoid this location.
- ACAlina CuciasOct 24, 20251.0i wanted to get a coffee today and there were 2 cars in front of me one was at the window and the other behind it. I was the only one at the speaker and ive worked fast food my whole life so i wouldnt mind waiting if someone actually said smth. I was at the speaker for 15 minutes and not a single word was said. I ended up driving away cause it seemed like there was no one there. Honestly the worst dunkin in the area.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Parma, OH?
Dunkin' in Parma, OH operates from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.
Does Dunkin' in Parma offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new holiday drinks are available at Dunkin' Parma?
You can enjoy the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
Can I order Dunkin' Parma's favorites ahead of time?
Yes, you can order ahead using the Dunkin’ mobile app or via their online ordering system for a fast grab-and-go experience.
What types of food and drinks does Dunkin' Parma serve?
Dunkin' Parma serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options including 50+ varieties of donuts and various premium beverages.
Is there free Wi-Fi available at Dunkin' Parma?
Yes, Dunkin' in Parma offers free Wi-Fi to customers.
What payment options are accepted at Dunkin' Parma?
Dunkin' Parma accepts both debit and credit card payments.
Is there a drive-thru service available at Dunkin' Parma?
Yes, this location features a drive-thru to conveniently serve customers on the go.
What other restaurants can I visit near Dunkin' Parma?
Nearby restaurants include Donatos Pizza, Outback Steakhouse, Panda Express, Wendy’s, Pizza Hut Express, Omizu Japanese Restaurant, Eatza Pizza, and Master Pizza. You can enjoy a variety of cuisines before or after your visit to Dunkin'.
Are there any convenient banks or financial services near Dunkin' Parma?
Yes, nearby financial services include Fifth Third Bank and Western Union, which can be useful for customers handling errands in the area.
What retail stores are close to Dunkin' in Parma?
You can find shopping options like Target Store Parma, Kohl's, Dollar Tree, Save A Lot, CVS Pharmacy, and Sephora near Dunkin', ideal for combining your coffee run with a shopping trip.