Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Parma, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
739 reviews
5 stars
375
4 stars
109
3 stars
58
2 stars
38
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including incorrect items and missing components.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others noted a lack of professionalism and rudeness among employees.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the store, including dirty floors and bathrooms.
Management Concerns
Customers expressed frustration with poor management practices, including understaffing and lack of organization.
- DHDavid HardyDec 29, 20251.0The worst service! There are 5 people working and they all stand around and do nothing. Unorganized and no direction.
- GBGeorge BurnsDec 26, 20252.0Longest wait in a drive through ever. Frequently happens. This Dunkin used to have great service. Staff is not friendly, long wait times. What happened DD????? Been coming to this store for over 10 years.
- AOAustin ODec 22, 20251.0This has to be the world’s slowest Dunkin. I’ve learned that if there’s even 1 car at the drive through, it’s going to be a 10 minute wait.
- KMKatherine MercadoDec 14, 20255.0I want to give a shout out to Alex he definitely went above and beyond making my iced coffee tonight. The service was phenomenal 👏 🙌 loved the team, the smiles and greetings I wish you all a Merry Christmas and please keep shinning. We'll definitely be coming back soon.
- ALAshley LearyDec 5, 20251.0Several times I order ahead of time 20 30 mins order says ready on screen nothing is ever ready .lines always to street they take one care at a time . I never see a manager one guy making sandwiches on always cussing talking to him self one who stands there lost . 3nd time I ordered two large coffee a coco mocha a butter pecan and some sandwiches sandwich is missing cheese coffees taste like water Terrible service 0 stars does anyone manage this dunkin its AWFUL!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Parma, OH?
Dunkin' in Parma, OH operates from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.
Does Dunkin' in Parma offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new holiday drinks are available at Dunkin' Parma?
You can enjoy the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes during the holiday season.
Can I order Dunkin' Parma's favorites ahead of time?
Yes, you can order ahead using the Dunkin’ mobile app or via their online ordering system for a fast grab-and-go experience.
What types of food and drinks does Dunkin' Parma serve?
Dunkin' Parma serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options including 50+ varieties of donuts and various premium beverages.
Is there free Wi-Fi available at Dunkin' Parma?
Yes, Dunkin' in Parma offers free Wi-Fi to customers.
What payment options are accepted at Dunkin' Parma?
Dunkin' Parma accepts both debit and credit card payments.
Is there a drive-thru service available at Dunkin' Parma?
Yes, this location features a drive-thru to conveniently serve customers on the go.
What other restaurants can I visit near Dunkin' Parma?
Nearby restaurants include Donatos Pizza, Outback Steakhouse, Panda Express, Wendy’s, Pizza Hut Express, Omizu Japanese Restaurant, Eatza Pizza, and Master Pizza. You can enjoy a variety of cuisines before or after your visit to Dunkin'.
Are there any convenient banks or financial services near Dunkin' Parma?
Yes, nearby financial services include Fifth Third Bank and Western Union, which can be useful for customers handling errands in the area.
What retail stores are close to Dunkin' in Parma?
You can find shopping options like Target Store Parma, Kohl's, Dollar Tree, Save A Lot, CVS Pharmacy, and Sephora near Dunkin', ideal for combining your coffee run with a shopping trip.