Dunkin'

3.7
463 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Parma, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2080 Snow Rd, Parma, OH
44134, United States

Hours

Reviews

3.7
463 reviews
5 stars
233
4 stars
67
3 stars
39
2 stars
27
1 star
97

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Customers frequently complained about inflated prices compared to other Dunkin' locations, with many stating they were charged significantly more for the same items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness from management.

Order Accuracy

Many customers reported issues with incorrect orders and items missing from their orders, leading to frustration and dissatisfaction.

Atmosphere and Cleanliness

The atmosphere was described as unwelcoming, with some customers noting that the store could use improvements in cleanliness and decor.

Mixed Food Quality

While some customers enjoyed the coffee and certain food items, others reported issues with food quality, such as stale donuts and improperly cooked items.
  • AS
    Aria Scott
    Nov 9, 2025
    1.0
    LARGE ICED DUNKALATTE IS $8 AT THIS LOCATION! SAME DRINK AT THE DUNKIN ON BROADVIEW COSTS $5.10! DONT GO HERE IT IS A SCAM!!!!!!
  • EF
    Emily F
    Nov 2, 2025
    1.0
    This is a privately owned Dunkin’ Donuts therefore, all of their prices are jacked up at least two dollars extra from what it normally should be. A normal refresher drink is $4.10 at a regular DD, when I paid $6.50 at this location! It’s unnecessary greed!
  • PB
    Paul Balukas
    Oct 8, 2025
    4.0
    Ok
  • TN
    Thomas Nims
    Sep 8, 2025
    3.0
    It's small and cozy. The staff seems great, but coffee was warm, and the place could use some sprucing up.
  • JL
    Joe Leszyeski
    Sep 7, 2025
    1.0
    We go to all different Dunkin’ Donuts, and for some reason our same order we get throughout our city is always way more whenever we go to this Dunkin’ Donuts absolutely ridiculous. Just advised to stay away from this place, and then they have the audacity to mess up the order constantly, if there was a possibility, give them something less than one Star I would.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Parma, OH?

Dunkin' in Parma, OH is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services to customers.