Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Parma, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
470 reviews
5 stars
234
4 stars
68
3 stars
40
2 stars
27
1 star
101
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Customers frequently complained about inflated prices compared to other Dunkin' locations, with many stating they felt overcharged for drinks and food.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness from management.
Product Quality
Several customers reported issues with food quality, such as stale donuts and improperly prepared drinks, leading to dissatisfaction.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and modern appearance of the store, others noted a lack of welcoming atmosphere and friendly interactions.
- GGGeorgeJan 2, 20263.0The drinks are fine. But I think it is overpriced. You might as well go to Starbucks, and get an actual latte or something. There’s also quite a few other places that are nearby.
- NPNevaeh PetersDec 22, 20251.0I asked for a item and the look like it was a problem i said have a nice day and she said nothing just turned around and walked away
- EKEdward KmiecikDec 21, 20252.0I live less than 5 mins from thus location and I avoid it. Every time I ask for light ice in a drink they fill my cup with more ice then normal it feels like. Also the portions are never the same as other locations. Every time I order my large iced macha latte from this location I always have more ice then drink, even when I ask for less ice. Heck they can even do their doughnuts correct. My wife pick us up food 1 doughnut and our drinks and the doughnut was stale!!?? Worse yet they struck again with the ice after I ordered less ice. The only nice thing about this location is the physical store and that's only because they just remodeled like 1-2 months ago at most. Do not go here u less you want to be disappointed.
- ACAlexandra CiammaichellaDec 10, 20251.0Owner still hasn't mailed me my paycheck ✌🏻. Employees there all had horror stories about him. 43 hours unpaid. His own writing on the paper that he wrote on during my interview. Took a picture to know what days to come in. Then the full week schedule with my name and the hours clearly listed. When not a single person has a good thing to say about your boss something is wrong. BUTTTT They are a very clean store, the actual workers are nice and on it. Food always hot and they take pride in not messing up orders. They are the backbone of that store absolutely.
- CAcory altemusDec 3, 20251.0They deleted over 17,000 points from my account with a week notice. No way I could have used them all. Tried to message them about it and they ignored me. I would not recommend this place for anyone.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Parma, OH?
Dunkin' in Parma, OH is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services to customers.
What seasonal drinks are currently available at Dunkin'?
This holiday season, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both debit and credit cards for payment.
Does the Dunkin' have a drive-thru and dine-in options?
Yes, Dunkin' offers a drive-thru as well as dine-in seating for customers.
Are there any nearby restaurants where I can dine before or after visiting Dunkin'?
Nearby dining options include Antonios (pizza), Baskin-Robbins (ice cream and donuts), HomeTown Buffet (American), Fuji Grill Buffet (Asian fusion), Eat'n Park (American), Cozumel Mexican Restaurant, Zig's Pub and Grill, Antonio's Pizzeria LoSchiavo, Antonio's Real Italian Pizza, and Burger King.
Are there nearby banks or ATMs for convenient access to cash when visiting Dunkin'?
Yes, there are several nearby banking options including KeyBank, U.S. Bank, Citizens Bank, Bank of America ATM, and US Bank ATM.
What nearby stores or services can I visit along with Dunkin' for a complete shopping trip?
Nearby you can visit T-Mobile and Cricket Wireless for mobile phone needs, Shuttlers Uniform INC for clothing, Aaron's for furniture and electronics, Just-A-Buck for discount shopping, Palm Beach Tan for beauty and spa services, and Conrad's Tire Express for automotive care.