Dunkin'

3.4
321 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Parma, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7422 Broadview Rd, Parma, OH
44134, United States

Hours

Reviews

3.4
321 reviews
5 stars
132
4 stars
52
3 stars
31
2 stars
23
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food or drink preparations.

Cleanliness

Several customers noted unsanitary conditions inside the store, including dirty areas and unclean bathrooms.

Product Availability

Many customers expressed frustration over the store being out of key items, such as donuts and food options, especially during peak hours.

Speed of Service

Customers consistently complained about slow service, both in-store and at the drive-thru, leading to long wait times.
  • KS
    Kim S
    Dec 11, 2025
    3.0
    I always order avocado toast with bacon...I think they put the bacon on 50% of the time.
  • H
    نتعلم. homemaker.
    Nov 16, 2025
    3.0
    The cappuccino was watery and not filled properly (same as the other dunkin), and they wouldn’t offer the half-price donuts around 7 PM( even though dinning area closes around 8 PM) The croissant and service were good, though, but the staff seemed surprised to see a Muslim woman in a full black veil, which made me feel like I landed from another planet 😁🥰
  • RB
    rimma beres
    Nov 12, 2025
    1.0
    Got a coffee and a bagel sandwich today, my service was good but my sandwich was completely burnt not sure how they thought that was ok
  • AB
    Adam Behrend
    Nov 2, 2025
    5.0
    Picked up some coffee and doughnuts for an event. Quick friendly service.
  • LB
    Lisa Baranowski
    Oct 26, 2025
    1.0
    Last week I went here and my hot Chai latte was almost cold and tasted like old coffee. I couldnt even drink it and had to throw it away. I called to let them know and they said their machine must be broken, but there was nothing they could do to make it right. Then I went back today and got someone else's order all together. Not gon call n tell them about it this time cuz im sure they won't make this mistake right either. So im just going to find another location to give my business to.

Frequently Asked Questions About Dunkin'

What are the opening hours for the Dunkin' location at 7422 Broadview Rd in Parma, OH?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM.

Can I order Dunkin' items for delivery or curbside pickup at this Parma location?

Yes, this Dunkin' offers delivery and curbside pickup services.