About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.0
495 reviews
5 stars
272
4 stars
86
3 stars
46
2 stars
24
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the pizza while others reported issues like cold or burnt food and incorrect orders.
Customer Service
Customer service experiences vary widely; some customers reported friendly staff and prompt service, while others faced rude service and unhelpful responses to complaints.
Order Accuracy
Frequent complaints about incorrect orders and issues with delivery, including missing items and wrong food being sent.
Cleanliness
Many customers noted the cleanliness of the restaurant, contributing positively to their dining experience.
Management Issues
Several reviews indicated a decline in service and food quality, suggesting potential management or staffing problems.
- CCCarolyn CameronJan 4, 20261.0We just tried this place for the first time and we had pizza ,salad, chicken wings. And I started to have bad stomach pain about 2 hours after eating it . Well long story short comes to find out I have food poisoning. We will not ever buy from here again and someone needs to look into this.
- SKSteve KiralyJan 2, 20265.0Must be under new management, there has been a great improvement in overall performance, quality, and service…
- JAJames AveryDec 20, 20255.0Had pizza from this location at an office party. It was Chicago cut. Great taste. Lots of sauce and toppings. It was very flavorful and cheesy.
- LGLina GNov 28, 20255.0Good pizza. 13/10. Customer service is great. Nice workers. Clean restaurant
- MCMax CampsOct 23, 20251.0Ordered delivery. Pepperoni Pizza with a garlic cup. I get a cheese pizza with no cup! How stupid does a person have to be to forget the pepperoni in a pepperoni pizza!?!
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust, offering a unique pizza experience.
Where is Donatos Pizza located?
Donatos Pizza is located at 5461 Ridge Rd, Parma, OH 44129, USA.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday to Saturday from 11:00 AM to midnight. It is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
Can I order Donatos Pizza through a mobile app?
Yes, you can order through the Donatos Pizza app available on Apple App Store and Google Play Store.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Donatos Pizza cater to families and provide seating options?
Yes, Donatos Pizza welcomes families, offers seating, and has high chairs available. It also provides restrooms and counter service.
What types of food does Donatos Pizza offer?
Donatos Pizza offers pizza, oven baked subs, appetizers, and desserts, including their specialty thin crust and pepperoni pizzas.
Are there any nearby places to visit before or after dining at Donatos Pizza?
Yes, nearby places include Family Dollar for convenient shopping, Prama Artspace and Gallery for a cultural visit, and On The Button Golf Academy for sports and fitness instruction.
How can nearby locations like Rite Aid or CoinFlip Bitcoin ATM benefit Donatos Pizza customers?
Customers can conveniently pick up pharmacy needs at Rite Aid or access financial services at CoinFlip Bitcoin ATM before or after enjoying their meal at Donatos Pizza.
What other dining options are close to Donatos Pizza?
Nearby dining options include Mr. Chicken, a fast-food chicken restaurant, and Subway, a sandwich shop, offering customers various choices in the area.