Domino's Pizza

3.2
335 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Parma? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 7406 Broadview Rd. .

Location

Domino's Pizza
7406 Broadview Rd., Parma, OH
44131, United States

Hours

Reviews

3.2
335 reviews
5 stars
138
4 stars
39
3 stars
22
2 stars
15
1 star
121

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Numerous reviews highlighted chronic understaffing leading to long wait times and poor customer service.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, contributing to dissatisfaction.

Delivery Problems

Customers experienced significant delays in delivery, with some orders being canceled without notice.

Customer Service

Feedback indicated a lack of responsiveness and professionalism from staff, with many customers unable to reach the store by phone.

Food Quality

While some customers enjoyed the pizza, many reported issues with undercooked or poorly prepared food.
  • SH
    Savannah Howatt
    Nov 5, 2025
    1.0
    Genuinely the worst pizza I have ever tasted in my life dropped our order off at the wrong house and then took another hour to deliver our food. The woman on the phone was so unbelievably rude. I am never buying from here ever again. I genuinely gagged from the pizza. It doesn’t even taste like pizza. My stomach hurts from the pizza I can’t even over exaggerate how horrible this experience was. I don’t even leave reviews on bad places but THIS. Just horrible.
  • DZ
    D Zacc
    Nov 1, 2025
    2.0
    Terribly understaffed so ridiculous customer service. Ordered online and waited til time given to pick up to go there. Arrived and told will be another 25 - 30 mins. One poor girl there trying to do everything. Left, went to TJMaxx, shopped, came back 30 mins later. Still not ready. Now an annoyed crowd is forming in the pickup area. Three more workers now. Stood another 40 mins, phone ringing off the hook nobody answering cause workers frantically trying to keep up with orders they already had. Finally got my order 70 mins after was supposed to be ready and the pizza was not even that good. Management needs to do something.
  • MR
    Michelle Rose
    Oct 26, 2025
    1.0
    I wish I would have read review before ordering. First time ordering. Ordered online it was here in 25 mins opens the the box not what I ordered opened the second box not What I ordered but was ok to eat. Tried to call the store waited on hold for 20 mins put my phone done packed up the pizza drove to the store when I got there my phone said 47 mins. I walked in and said don’t you answer your phone she said I’m the only one working I won’t answer it’s to busy for me. I said I have the wrong pizza I just want my money back she said to leave the receipt she’ll do it at the end of the night I said no I want it done now and I’m not leaving my receipt with you. She did it so she said she did. She said look for a email in 24 hours it’ll confirm your refund. No refund called no answer for days. Finally went back up there 6 days later talked to some kid he said no there was no refund. Also contacted customer service before going there and they sent me a free coupon for a pizza that expires in 2 weeks. I’ll never order again
  • KS
    Katlyn Savetski
    Oct 12, 2025
    1.0
    If I could leave zero stars, I would. I placed an online order Friday afternoon for 10 large pizzas for my son’s birthday party on Saturday. I selected to pick them up at 12:45 on Saturday. At 10:30pm on Friday, I got a call confirming my order for the following day. I went to pick them up and they told me they did not have my order. We were late to his own birthday party and the entire day was ruined. I contacted support and they offered me a 50% off coupon that expires in two weeks. Seriously? Stay away from here.
  • KP
    Kareem Pope
    Oct 11, 2025
    1.0
    Placed an online order at 7:01 p.m. paid online for the pizza. Went to the store and was told by the young lady that it would take about 10 more minutes. It was already 8:01 pm. An hour after I'd already placed the order. Turns out my pizza was not in the oven and I was meant to be told it was going to take another 20 minutes. Every customer that came in after that had place orders online and was told their order would take 45 minutes to an hour because they were behind or she was working alone. Whatever the case may be, this is really pathetic service from Domino's. You placed the order online. It tells you between 9 or 19 minutes. You get there an hour later and still no food. I canceled my order to get my money back. With so much technology available Domino's you should be able to do a lot better with notifying your customers of any delays. This is poor business practice.

Frequently Asked Questions About Domino's Pizza

What types of pizzas are available at Domino's Pizza in Parma?

Domino's offers Specialty Pizzas and options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the opening hours for delivery at Domino's Pizza Parma?

Delivery is available daily from 10:30 AM to midnight, except on Friday and Saturday when it extends until 1:00 AM.