Business Details
About
Mexican Restaurant
Chipotle Pleasant Valley - OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
640 reviews
5 stars
303
4 stars
118
3 stars
40
2 stars
29
1 star
150
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported stale ingredients and poor food handling.
Customer Service
Customer service is inconsistent; some staff are praised for their friendliness and helpfulness, while others are criticized for rudeness and poor attitude.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they have become smaller and inconsistent over time.
Cleanliness
The cleanliness of the restaurant is often mentioned negatively, with reports of dirty dining areas and food handling practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders.
- CFcolton ford5 days ago5.0Scott was amazing helped me with my bowl and talked to my like I’d known him forever would definitely go back to talk to my guy
- PKPeachy KeenNov 3, 20255.0Met my mom here for lunch. Tried their carne asada bowl with a side of chips and an agua fresca. I took no pix (sorry!) But the food was delish. The agua fresca I tried with turmeric was very nummy and nicely balanced. I could taste the turmeric, but it was not overwhelming. It was a perfect touch. Mom said if I hadn't told her it was in it (good for inflammation), she wouldn't have known. We had a great time just sitting and chatting for over an hour. The noise levels varied, but never got out of control. The might have set up some panels to help with that coz I've been in some restaurants where talking was not an option. I have an auditory processing problem and she has hearing aids, so... 😊 very happy we could hear eachother to talk and felt the freedom to do that coz that's what we met up to do! I'd come again! It was also a relief to be out of the cold. It is a blustery, spitting fall day! The warmth of the food is still warming me 20 minutes later. 🥰
- DMDiesel And MoNov 2, 20254.0Basic chipotle with lots of parking in a safe area 😃
- LKLouis Kiwes09Oct 21, 20255.0The price was decent and the food was great!
- IDIshmael DowdySep 21, 20255.0The guy who took my order is diligent, he values his job and in my opinion he deserves a big raise! Excellent customer service!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Pleasant Valley serve?
Chipotle Pleasant Valley serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 1042 W Pleasant Valley Rd, Parma, OH?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Pleasant Valley offer pickup and delivery services?
Yes, Chipotle Pleasant Valley offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website https://order.chipotle.com/ or via the Chipotle mobile app in the App Store.
Can I earn rewards or get exclusive offers at Chipotle Pleasant Valley?
Yes, by signing up for Chipotle Rewards you can earn free food and receive exclusive offers.
What payment options are accepted at Chipotle Mexican Grill on Pleasant Valley?
They accept credit cards and offer gift cards among their services.
How can I contact Chipotle Pleasant Valley if I have questions?
You can reach them by phone at +1 440-842-5388 or email oh.2528.PleasantValley@chipotle.com.
What nearby restaurants can I visit for different dining options around Chipotle Pleasant Valley?
Nearby you can find Little Caesars for pizza, Tarboosh Eatery for Lebanese Mediterranean food, and Dairy Queen for ice cream and fast food.
What nearby convenience stores and gas stations are around Chipotle Pleasant Valley?
Circle K, 7-Eleven, Marathon Gas, and bp gas stations are conveniently located near Chipotle for snacks or fuel before or after your visit.
Are there fitness centers near Chipotle Pleasant Valley where customers can exercise?
Yes, Burn Boot Camp and Anytime Fitness gyms are nearby for customers interested in working out before or after dining.