Business Details
About
Mexican Restaurant
Chipotle Parma 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,562 reviews
5 stars
599
4 stars
275
3 stars
147
2 stars
107
1 star
434
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, cold food, and inconsistent portion sizes.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and food preparation areas, with dirty tables and floors frequently mentioned.
Customer Service
Customers experienced rude and unprofessional behavior from staff, with complaints about poor service and lack of attention to customer needs.
Availability of Items
Frequent reports of being out of key menu items, especially during peak hours, leading to customer frustration.
- RSRyan Schlothauer2 days ago1.0The number of times my mobile orders have been botched at this location is ridiculous. I've never had this happen at any other location. Do not do mobile orders here unless you want your meal to be a complete surprise.
- NKNazar Kotyash4 days ago1.0I got food poisoning from this
- DSDonovan SilvestriJan 3, 20262.0Always great service but today? Collared lady with glasses sure is grumpy. I assumed to be a manger by the way she was talking to her staff.
- APAvel PinalesDec 28, 20251.0I go to this chipotle on a fairly regular basis and it has just gotten worse and worse. In the last month, the rice was undercooked twice and inedible. This last time I brought my food back to the store after I had gotten home to eat it because I wanted to make sure they were aware that the rice was raw. I was told to go back through the long line and they would remake my order. Once I finally got to the assembly line I asked to sample the rice before going through the hassle of having my order remade and it was still raw!! What was worse is that the person working the line told me they were aware the rice was undercooked and was told to serve it anyways. I asked to speak with the person that authorized that decision and was told that the person had just left to another store. That’s some leadership to make a decision like that and leave your team to deal with the complaints that are sure to result! At this point I’ll happily drive 20 minutes out of my way to not have to deal with that again.
- WKWadee KonaDec 17, 20252.0Just walk to make order.... i sow girl with the mop splashing dirty water on food station then she put the map away after she splash water on the other associate who is repairing my food this is disgusting unprofessional , unhealthy , I will never come back again to this location
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Parma 2?
Chipotle Mexican Grill in Parma 2 is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Parma?
It is located at 7683 W Ridgewood Dr, Parma, OH 44129, United States.
Does Chipotle Mexican Grill in Parma offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Parma 2?
You can order online through Chipotle's official website or via their app using these links: https://order.chipotle.com/ and https://chipotle.app.link/Carne-Apple.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Are there any nearby restaurants I can visit before or after dining at Chipotle Parma 2?
Yes, nearby dining options include Watami Japanese Seafood Buffet & Grill and Jimmy John's for sandwiches.
Are there any fitness centers near Chipotle Mexican Grill in Parma?
Yes, Fitworks gym is nearby if you're looking to get a workout before or after your meal.
Where can I find other Chipotle Mexican Grill locations near Parma 2?
There are multiple Chipotle Mexican Grill locations nearby if you are looking for alternatives in the area.
Are there any convenience stores or pharmacies near Chipotle Parma 2?
Marc's Stores, which includes a drugstore and retail options, is close by for your convenience.
What social media channels can I follow to get updates from Chipotle?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and exclusive offers.