Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.2
336 reviews
5 stars
206
4 stars
56
3 stars
27
2 stars
17
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the taste while others noted issues like cold sandwiches and raw fries.
Customer Service
Customer service received mixed reviews; some praised the friendly staff and quick service, while others experienced poor handling of orders and rude interactions.
Cleanliness
The restaurant is generally noted for being clean, although some customers mentioned unsanitary conditions at times.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
Pricing
Several customers felt the prices were high for the portion sizes and quality of food, leading to dissatisfaction.
- AAAshNov 20, 20252.0Smells like the store has a sewer backup. Unacceptable for a food place. Chicken sandwich has big chunks of meat and does not taste the same as the one I tried in a mall. Not good
- ASAleya StrongOct 11, 20255.0Christyan has great customer service spoke to me very politely as I enter store had a great experience he suggested a strawberry lemonade beverage, which was a great choice as well as he brought my food out to my car as I was attending my children five stars. Also he did it with a smile on his face made me feel super welcome.
- MMMariaSep 18, 20252.0Well we like the food there, so that’s why the stars. My husband and daughter tried to surprise me with dinner from there on Tuesday evening. They were waiting patiently while the staff was arguing over who would have to go and take their order. Nobody wanted to serve them, so they just left. Good job hurting a 6 year olds feelings.
- JHJessica HamiltonSep 17, 20255.0Not only does their food absolutely slap everytime, but today I left half of my order in the store, and one of the ladies ran to my car to bring me my food! Ugh I’m so thankful you guys are always so so great.
- MMMena MansourAug 12, 20252.0These cheesesteak sandwiches aren't all that. Above all else I've never seen a regular size sandwich be this small. 9 inch sub for $10. Arby's has a better cheesesteak sandwich than this place, if you can believe that and the sub is 12 inches long for $7.99. I need 3 of these to fill me up. Thought I'd try this place for my own experience and sadly I'm not impressed. Place was completely empty by the way when I was there at rush hour.
Frequently Asked Questions About Charleys Cheesesteaks
What are the general business hours of Charleys Cheesesteaks on Ridge Rd.?
Charleys Cheesesteaks on Ridge Rd. is open Monday through Wednesday from 9:00 AM to 10:00 PM, Thursday and Friday from 9:00 AM to 11:00 PM, and on Saturday and Sunday from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks on Ridge Rd. does not offer delivery services as it is closed for delivery every day of the week.
Can I order food for pick up at Charleys Cheesesteaks?
Yes, pick up is available daily. Hours are 9:00 AM to 10:00 PM Monday through Wednesday, 9:00 AM to 11:00 PM Thursday and Friday, and 10:00 AM to 10:00 PM on Saturday and Sunday.
Is there a drive-through service at Charleys Cheesesteaks?
No, the drive-through at Charleys Cheesesteaks on Ridge Rd. is closed every day of the week.
Does Charleys Cheesesteaks offer takeout?
No, takeout is not available at Charleys Cheesesteaks on Ridge Rd. as the takeout hours are closed all week.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa cards.
Where is Charleys Cheesesteaks located?
It is located at 6780 Ridge Rd., Parma, Ohio, 44129, United States.
If I visit Charleys Cheesesteaks, what nearby coffee shops can I also visit?
Nearby, you can visit Starbucks, a coffee shop located close to Charleys Cheesesteaks, perfect for grabbing coffee before or after your meal.
Are there other dining options near Charleys Cheesesteaks on Ridge Rd.?
Yes, near Charleys Cheesesteaks you can also find Taco Bell and McDonald's for fast food options, and Red Lobster for seafood dining.
Where can I find medical services near Charleys Cheesesteaks?
Nearby medical services include Parma Ridge Medical Center, Precision Diagnostic Imaging, and several dental and dermatology offices like Sabat Orthodontics and Apex Dermatology Parma.