Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,078 reviews
5 stars
357
4 stars
201
3 stars
168
2 stars
89
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous complaints about cold or old food, with specific mentions of cold fries and improperly prepared sandwiches.
Staff Behavior
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from management.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and unsanitary conditions.
- DDDan DitzelOct 17, 20253.0It's a Wendy's.
- TPThomas PridemoreOct 10, 20253.0They made my Sandwich wrong and the fries were cold. And Slow...
- RSRokita SharpeOct 6, 20252.0Going through drive thru and getting my order 7 minutes later it just terrible. After being ask to pull over my order was not delivered. I had to go inside to get order. Food was Cold ! Drive thru person helping next customer before completing my order and taking payment!
- TGTimothy GeballaOct 5, 20252.0This location is terrible.
- NLNickie LeeOct 4, 20251.0Service? Rude, slow, will get your order wrong after about 4,5 times maybe they'll get it right..wrong. stay away from this place
Frequently Asked Questions About Wendy's
Is 674 Parma Heights Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Parma Heights, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Parma Heights, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 673-4779.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 674 Parma Heights Wendy’s serve breakfast?
Yes, this Wendy’s location in Parma Heights, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Parma Heights?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Parma Heights serve breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through a mobile app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru option at the Parma Heights Wendy's?
Yes, this location offers a drive-thru service from 6:30 AM to midnight every day.
What should I do if I have feedback or questions about this Wendy's location?
You can contact Wendy's Customer Care via live chat on their Contact page, call 888-624-8140, or call this location directly at (216) 673-4779.
Are there other dining or service options near Wendy's at 6530 Pearl Road?
Yes, nearby you can find Seconds City Consignment Home Furnishings, German Auto Pros, Tire Choice, and several automotive service centers for your convenience.
Are there any places nearby where I can get a car oil change after visiting Wendy's?
Yes, Valvoline Instant Oil Change and Rad Air Complete Car Care and Tire Center are nearby for oil change services.
What nearby amenities are close to Wendy's that customers might want to visit?
Customers can visit Signature Hair Salon, Citizens Bank, and local schools such as Ukrainian Academy and Larock Healthcare Academy in the area.
Does Wendy's offer delivery and takeout services in Parma Heights?
Yes, Wendy's offers delivery where available and takeout services at this location.