Brand Certified
Wendy's
3.3(1088 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
6530 Pearl Road, Parma Heights, OH
44130, United States
Certified by Wendy's • Feb 22, 2026
(216) 673-4779
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/oh/parma-heights/6530-pearl-road
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.3
1,088 reviews
5 stars
361
4 stars
202
3 stars
171
2 stars
89
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Staffing Problems
Several reviews indicated that the location is understaffed, resulting in long wait times and overwhelmed employees.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers noted improvements in service and food quality, highlighting friendly staff and enjoyable meals.
- ATAlaa TaweelFeb 1, 20263.0I give them an order that's simple I want. My burger with the cheese and sauce no vegetables they keep asking me plain, and I keep telling them to add the sauce and cheese and they keep forgetting my sauce not only that I buy 2 fries and 2 out of 3 times they only give me one they keep messing up my order
- ABAshleigh BelloJan 27, 20261.0No matter what time of day it is, even using the APP to order. They ALWAYS tell you to park and they will bring the food out. Expect a 15 plus minute wait. The smallest orders take forever.
- NNNoahJan 18, 20263.0"Why would you call school studying And forget "
- TCTatecion CincoventeJan 14, 20265.0Service was great! Food was nice and hot! Perfect morning!
- DTDavid TrottoJan 11, 20265.0Stopped in for lunch. And my food was made the way I like it.
Frequently Asked Questions About Wendy's
Is 674 Parma Heights Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Parma Heights?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Parma Heights serve breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through a mobile app?
You can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru option at the Parma Heights Wendy's?
Yes, this location offers a drive-thru service from 6:30 AM to midnight every day.
What should I do if I have feedback or questions about this Wendy's location?
You can contact Wendy's Customer Care via live chat on their Contact page, call 888-624-8140, or call this location directly at (216) 673-4779.
Are there other dining or service options near Wendy's at 6530 Pearl Road?
Yes, nearby you can find Seconds City Consignment Home Furnishings, German Auto Pros, Tire Choice, and several automotive service centers for your convenience.
Are there any places nearby where I can get a car oil change after visiting Wendy's?
Yes, Valvoline Instant Oil Change and Rad Air Complete Car Care and Tire Center are nearby for oil change services.
What nearby amenities are close to Wendy's that customers might want to visit?
Customers can visit Signature Hair Salon, Citizens Bank, and local schools such as Ukrainian Academy and Larock Healthcare Academy in the area.
Does Wendy's offer delivery and takeout services in Parma Heights?
Yes, Wendy's offers delivery where available and takeout services at this location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
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- Official website