Taco Bell

3.6
866 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6698 Pearl Road in Parma Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6698 Pearl Road, Parma Heights, OH
44130, United States

Hours

Reviews

3.6
866 reviews
5 stars
344
4 stars
186
3 stars
119
2 stars
61
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly staff and quick service, others report rude behavior and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders, with many customers noting that their requests are often not followed.

Food Quality

Food quality varies significantly; some customers enjoy fresh and well-prepared meals, while others report stale or poorly made items.

Cleanliness

The cleanliness of the restaurant is a concern for some customers, with reports of unsanitary conditions and poor food handling practices.

Management Issues

Several reviews mention poor management and lack of training among staff, leading to inconsistent service and food quality.
  • RP
    Reha Patel
    Nov 9, 2025
    5.0
    The best Taco bell i’ve been to top notch service and food ever! Must visit this location! Kuddos to the staff!
  • DD
    D.A.
    Oct 11, 2025
    4.0
    I went to this location several weeks ago and ordered some of their double decker tacos- which is one of my favorite items on their menu. Not only did they get the order right the first time- which many locations seem to not get right- the tacos were full and made correctly. I would really give this location a chance because there are other Taco Bell locations that do not do it justice. When I ordered inside- this one got it right.
  • JA
    Jenn Altemus
    Oct 4, 2025
    5.0
    To the lady who works the drive thru window, you are always the kindest soul when we visit! Thank you for adding a little something special to our day! 🥰
  • CM
    C M
    Sep 29, 2025
    1.0
    This was by far the worst taco bell I've been to in a while. Asked for no sour cream because my wife has an allergy, first thing she opens is loaded with it. It's not hard to follow instructions and leave something off and order. This place blows, try and go to other locations To their credit, I did call and speak to a manager that night and was told my food would be remade as long as I came within a week. I went in this evening and everything was remade and the young lady who was working the drive through and counter was very friendly and understanding.
  • VJ
    Victoria Johnson
    Sep 25, 2025
    5.0
    Never a bad experience here. The woman that works in the drive thru often is so friendly and positive.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays and Saturdays?

The drive-through is open from 9:00 AM to 5:00 AM on both Fridays and Saturdays.

Can I order online for pick up or delivery at this Taco Bell location?

Yes, you can order ahead online or on the mobile app for pick up at the restaurant or get it delivered.