Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Parma Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
882 reviews
5 stars
476
4 stars
162
3 stars
87
2 stars
43
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service at the drive-thru, with long wait times even when few cars were present.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were noted for being rude or unprofessional.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness and Quality
There were complaints about food quality, including items being stale or not prepared as requested, and concerns about cleanliness.
Overall Experience
Despite some positive experiences, many customers expressed disappointment and frustration with the service and order fulfillment.
- JBJames Brown6 days ago4.0They're ok, breakfast sandwiches are very good, and pretty good coffee.
- KKKaren KovalcikNov 11, 20255.0They serve the best midnight coffee at the parma hts dunkin on pearl and york and always always friendly
- KKKkk KkkNov 11, 20251.0It’s very disappointing disgusting early finish donut. It was 5:42 pm. It’s a garbage place. How it’s out of donut 4 hrs ago.
- EEEmmaOct 23, 20251.0waited in a 30 minute line non moving for an online order with 2 cars infronf of me…coffee was 30 mins old and melted
- AGautumn greathouseOct 23, 20251.0I sat in line for 23 minutes , We moved an inch. I had already placed my online mobile order which you cannot cancel so I left now I’m out my nine dollars and I’m going somewhere else to eat because 23 minutes in a line at Dunkin’ Donuts is absolutely ridiculous. Will never be coming back to this location again.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Parma Heights, OH?
Dunkin' in Parma Heights, OH is open daily from 5:00 AM to 9:00 PM.
Can I order Dunkin' products for delivery or curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services during its operating hours.
What types of meals are served at Dunkin' Parma Heights?
They serve breakfast, lunch, and brunch meals, featuring items like coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' Parma Heights offer any holiday or seasonal menu items?
Yes, they offer seasonal drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at the Dunkin' Parma Heights location?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Does this Dunkin' location provide free Wi-Fi?
Yes, free Wi-Fi is available for customers at Dunkin' Parma Heights.
How can I order ahead from Dunkin' Parma Heights to get a fast grab and go experience?
You can use the Dunkin' mobile app available for iOS and Android to order ahead and use the drive-thru or pickup your order quickly.
Are there any nearby places where I can get beauty or spa services before or after visiting Dunkin'?
Yes, nearby options include Lils Luxury, BROW FX, Eyebrow Experts Inc., Bodied by Jae, and Empress Nail & Spa, all offering various beauty and spa treatments.
What nearby places can I visit if I need dental or orthodontic services around Dunkin' Parma Heights?
Nearby dental services include Bright Now Dental, Thomas W. Cordrick, and Sobecks Jeffrey S DDS, offering dental care and orthodontics.
Are there any entertainment or recreational spots close to Dunkin' in Parma Heights?
Yes, you can visit Route 42 Dance Academy nearby for dance classes or activities, and Redbox for video and game rentals.