Arby's

4.1
536 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6677 Pearl Rd, Parma Heights, OH
44130, United States

Hours

Reviews

4.1
536 reviews
5 stars
278
4 stars
120
3 stars
71
2 stars
30
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted slow service and incorrect orders.

Food Freshness

Feedback on food freshness was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, including the dining area and restrooms, contributing positively to the overall experience.

Management Issues

There were complaints about management practices, including employee behavior and communication, which negatively impacted customer experiences.

Product Availability

Customers expressed frustration over items being out of stock, particularly roast beef, which is a key menu item.
  • GC
    Gabby Clough
    Jan 5, 2026
    1.0
    Horrible. $30 for cold food, no condiments on any of our sandwiches and everything was smashed. I worked in fast food for 5 years, stop being lazy and grow up.
  • TT
    Tab
    Dec 16, 2025
    5.0
    Best location hands down great employees at this location very professional and pleasant.
  • JB
    James Brown
    Dec 4, 2025
    4.0
    Dude forgot my horsey sauce and ketchup after I specifically asked for it twice!
  • BB
    Bob
    Nov 20, 2025
    5.0
    Everything was really good today. Love the Christmas decorations
  • SS
    Shari Shugar
    Oct 7, 2025
    5.0
    The register personnel, she, was so friendly & knowledgeable of the product, sales & what was going on with Arby's. Just thoroughly enjoyed my time spent picking up my dinner.