Pizza Hut

Reviews

• MH

  Michael Henderson

  Apr 1, 2026
  2.0
  ⭐️⭐️☆☆☆ The food was actually really good, which makes this frustrating to write, but the overall experience wasn’t great. We ordered through the app and paid for a cheese cup that we never received. When we asked about it, we were told they don’t even sell that item and that since the order went through, they wouldn’t refund it. That alone was frustrating, but it got worse from there. After the initial interaction, the employee walked away and no one came back to the window. We sat there for quite a while trying to get someone’s attention, waving and being completely ignored. We eventually had to honk several times just to get someone to come back so we could even ask about the missing item. At least three different employees came over, looked at us through the window, and kept questioning us. It felt awkward and unnecessary. When I first asked about the missing item, the employee seemed confused, walked away, came back, and then things escalated to a supervisor or manager. The manager was pretty dismissive, no apology, no effort to make it right, just “we don’t have that.” After showing the receipt, she finally offered a sauce instead, which is cheaper, and still refused a refund. Eventually we accepted it just to move on, but the whole interaction felt rude and unprofessional. There was no reason for us to be talked down to like that. On top of that, both of our separate orders were thrown into one bag, we got one fork for two wing orders, and no napkins at all. Lastly, the wings themselves were odd. We ordered flavored boneless wings, but they came out basically plain with a small amount of sauce just poured on top, not mixed at all. I appreciate that the food was fresh, but I’ve never had to mix and coat my own wings after ordering them that way. Ordered the Sweet Chili 8 piece wings and my wife ordered the Garlic Parmesan 8 piece wings. Again, the food quality had potential, but between being charged for something we didn’t get, being ignored at the window, the poor service, and the way things were handled, it really took away from the experience.
• AB

  Allister Burris

  Apr 1, 2026
  5.0
  My entire order $30 in food was delivered face down. Ruined mine and my coworkers lunch. EDIT: after speaking with the restaurant they are going to remake my entire order and deliver it to me by one of there drivers. This is a Door dash problem not the fault of Pizza Hut. Beth who i spoke with on the phone at the restaurant was amazing to deal with and very apologetic. DOOR DASH DO BETTER!!!!
• JL

  Johnie L

  Mar 17, 2026
  5.0
  Good&Fast&service
• JD

  John David

  Jan 18, 2026
  1.0
  Noone would answer the phone when I had an issue with my order
• RP

  Rich Ponn

  Dec 8, 2025
  5.0
  ITS PIZZA HUT ....The World's Best Pizza...TWBP

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