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Brand Certified

Wendy's

3.9
(1039 reviews)

Business Details

1550 Mentor Ave., Painesville, OH
44077, United States
(440) 357-0583

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1550 Mentor Ave., Painesville, OH
44077, United States

Hours

Reviews

3.9
1,039 reviews
5 stars
463
4 stars
284
3 stars
146
2 stars
52
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Food Quality

Feedback on food quality was mixed; while some enjoyed the freshness and taste, others complained about cold or poorly prepared items.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, noting it as a positive aspect of their experience.

Value for Money

Opinions on pricing varied, with some customers feeling the food was a good value, while others considered it overpriced for the quality received.
  • JK
    Jenn Keller
    Feb 13, 2026
    5.0
    Be patient. Food is fresh and delicious. Don't forget these are service workers. They're providing a service for you. Stay kind!! Say thank you😁it's worth the small wait.
  • JB
    John Benjamin
    Jan 11, 2026
    4.0
    I mean it's a Wendy's. It's fine. I guess.
  • MS
    Megan S
    Jan 5, 2026
    5.0
    Employees here are always nice. Food is quick even when they're busy.
  • HH
    Hobie
    Dec 30, 2025
    4.0
    Seemed overwhelmed with the drive through and counter service. Food was ok, not great.
  • ZM
    Zack Malek
    Dec 9, 2025
    1.0
    Wendy’s has completely fallen off. They’ve slashed the meat on junior burgers by like 50%, switched to the same cheap shredded lettuce as every other fast food joint, ditched their decent sauces, and even ruined the chili. It’s clear they’re just racing to the bottom to compete with other chains, and it shows. To make matters worse, the whole aesthetic is now this depressing gray and black color scheme - no vibrance, just dull and lifeless. They’ve sacrificed everything that made them different. Sad and despicable.​​​​​​​​​​​​​​​​

Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru at Wendy's on 1550 Mentor Ave., Painesville, OH is open daily from 6:00 AM to midnight.

Does this Wendy's location offer breakfast?

Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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