Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
The drive-thru and in-store service were frequently criticized for being slow, with long wait times reported.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Customer Service
Mixed reviews on staff friendliness; some praised helpful employees, while others noted rudeness and lack of attention.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall experience.
WR
William Reams
Nov 1, 2025
1.0
Learn how to make orders the right way like people ask for them to be made. I am leaving it at one star for a reason and I will not be changing it until y’all learn how to make food the right way.
CK
Cheri Kovalak
Sep 29, 2025
1.0
They don't listen to what you specifically ask for on your sandwich!!
BH
Bill Hartman
Sep 12, 2025
5.0
Drive through line always long, but food always good.
CL
Christie Luks
Sep 4, 2025
5.0
The service was great 👍 and the was very fresh and hot. Place was soo clean and well ran
KH
Kimberlie Howard
Aug 21, 2025
1.0
Employees didn't even speak my mobile order was wrong had to go into the store to get a correctly made sandwich and condiments requested were also not in the bag. I have not gone to Wendy's in quite a while and now I remember why.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Painesville, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Painesville, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 357-0583.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Painsville #23 Wendy’s serve breakfast?
Yes, this Wendy’s location in Painesville, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's on 1550 Mentor Ave., Painesville, OH is open daily from 6:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's at this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Mentor Ave?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I order food online from this Wendy's?
You can order Wendy's food online via their website https://order.wendys.com or through the mobile app.
Is delivery available at this Wendy's location?
Yes, delivery is available. To check availability in your area, visit the Wendy's app or order.wendys.com and enter your delivery address.
Can I use the drive-thru, dine-in, or takeout options at this Wendy's?
Yes, this Wendy's location offers drive-thru, dine-in, and takeout services, but does not offer curbside pickup.
How can I provide feedback or contact Wendy's on Mentor Ave?
You can reach Wendy's Customer Care via live chat or 888-624-8140, complete a customer satisfaction survey online, or call this location directly at (440) 357-0583.
Are there other fast-food restaurants near Wendy's on 1550 Mentor Ave?
Yes, nearby fast-food alternatives include McDonald's and Casa Agave Mexican Cuisine, convenient options if Wendy's is busy or you prefer different cuisine.
What services are available near Wendy's for vehicle maintenance?
Nearby you can find Take 5 Oil Change for quick oil changes, Outback Auto Wash II Inc for car washes, and Tire Choice Auto Service Centers for tire services.
What nearby locations can I visit in Painesville after dining at Wendy's?
After your meal, consider visiting Planet Fitness for a workout, Marc's Stores for grocery shopping, or the CVS Pharmacy for any essentials.